Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and support IT infrastructure, ensuring seamless network connectivity and system functionality.
- Company: Established insurance organisation with a focus on technology and innovation.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Join a dynamic team and make a real impact on IT operations in a thriving sector.
- Qualifications: Strong technical skills in network management and IT support.
- Other info: Opportunity for career advancement in a supportive work environment.
The predicted salary is between 25000 - 35000 £ per year.
Commercial Recruitment is working with a well-established organisation within the insurance sector that is seeking an Infrastructure Analyst / Network Technician to join their IT team. This role requires strong technical knowledge and hands-on experience in installing, maintaining, and supporting business network infrastructure to ensure system functionality and service availability.
The successful candidate will be highly organised, proactive, and able to deliver a consistent, high-quality IT support service across the organisation.
Key Responsibilities- IT Infrastructure Management
- Source, install, and maintain computer hardware and software across the organisation’s IT infrastructure.
- Maintain and support associated equipment including printers, scanners, servers, and networking hardware.
- Manage the sourcing, installation, and maintenance of telephone systems, call recording systems, and related software.
- Oversee the installation and maintenance of photocopiers and other capital equipment used in daily business operations.
- Networking
- Diagnose and resolve network issues to ensure reliable connectivity and efficient user performance.
- Ensure all network cabling and connections are clearly labelled, traceable, and documented.
- Configure and maintain routers, firewalls, and other network devices to support current and future operational requirements.
- Server Management
- Manage and maintain both local and remote servers and server-based applications.
- Monitor hypervisors and virtual server environments to ensure business continuity and performance.
- Active Directory & Group Policy
- Maintain and manage the Active Directory and Group Policy structure.
- Administer user account creation, modification, and removal in accordance with company policies.
- Ensure security standards and access controls are maintained.
- Hardware Management
- Maintain a strong understanding of computer hardware to ensure IT equipment operates effectively.
- Monitor hardware performance and recommend upgrades or replacements where necessary.
- Maintain an accurate and up-to-date inventory of all company hardware assets.
- Software Management
- Manage software installations and ensure all licensing is valid and compliant.
- Monitor licence renewals and software expiry dates to maintain business continuity.
- Maintain an inventory of all company software, including licensing details and access credentials.
- Documentation & Change Management
- Ensure all IT activities and changes are properly documented and traceable.
- Maintain up-to-date technical documentation and securely store passwords and sensitive information in approved systems.
- Ensure documentation is either password protected or stored in secure systems.
- Website Support
- Ensure company websites and related systems remain functional and up to date.
- Backup & Disaster Recovery
- Ensure reliable data backup procedures are in place and functioning correctly.
- Maintain and regularly review the organisation’s disaster recovery plan.
- Conduct Root Cause Analysis following system failures and document preventative actions.
- System Security
- Ensure appropriate antivirus and security protections are installed and maintained.
- Protect the physical security and integrity of servers and critical IT systems.
- Email Systems
- Maintain the organisation’s email systems, including support for mobile and remote users.
- Telephony & Call Recording
- Ensure telephone systems and call recording solutions are fully operational.
- Maintain correct day/night system configurations and messaging where required.
- Ensure recorded calls can be retrieved and traced when needed.
- Out-of-Hours Support
- Provide occasional on-call support for urgent IT issues that cannot wait until the next business day (rare occurrences).
- Project Support
- Assist with IT projects which may involve coordination with external suppliers, policy development, contract review, or process improvements.
- Database Maintenance
- Maintain accurate records of IT incidents and activities within the organisation’s issue management systems.
Infrastructure Analyst / Network Technician employer: Commercial Recruitment
Contact Detail:
Commercial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Analyst / Network Technician
✨Tip Number 1
Network your way in! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of past projects, bring them along to interviews. It’s a great way to demonstrate your hands-on experience.
✨Tip Number 3
Prepare for technical questions! Brush up on common networking issues and solutions. Being able to talk through your thought process can really impress the interviewers.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are keen on joining us. Plus, it shows you’re serious about the role!
We think you need these skills to ace Infrastructure Analyst / Network Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Analyst / Network Technician role. Highlight your relevant experience and skills, especially in IT infrastructure management and networking. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background fits with our needs. Be sure to mention any specific projects or achievements that showcase your technical expertise.
Showcase Your Technical Skills: In your application, don’t forget to highlight your hands-on experience with network devices, server management, and software licensing. We love candidates who can demonstrate their technical know-how and problem-solving abilities!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Commercial Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to network infrastructure, server management, and hardware. Be ready to discuss specific tools and technologies you've used in the past, as well as any troubleshooting experiences. This will show that you're not just familiar with the concepts but have hands-on experience.
✨Showcase Your Organisational Skills
Since the role requires a highly organised individual, prepare examples of how you've managed IT projects or tasks in the past. Think about how you documented changes, maintained inventories, or ensured compliance with security standards. This will demonstrate your proactive approach and attention to detail.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like diagnosing a network issue or managing a server failure. Practise articulating your thought process and the steps you would take to resolve these issues. This will help interviewers see your problem-solving skills in action.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about their current IT projects, the team structure, or how they handle disaster recovery. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.