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- Tasks: Lead a team to deliver outstanding customer service and support.
- Company: Dynamic recruitment agency focused on exceptional service.
- Benefits: Competitive salary, full-time hours, and a supportive work environment.
- Why this job: Make a real difference by inspiring your team to excel in customer support.
- Qualifications: Two years of experience in customer service and strong communication skills.
- Other info: Monday to Friday schedule with occasional Saturday shifts.
The predicted salary is between 28800 - 43200 £ per year.
A recruitment agency is seeking a Customer Service Team Leader in South Kesteven. This role will oversee a team of Customer Service Advisors, ensuring exceptional service across contact channels.
Ideal candidates will have:
- At least two years of experience in a service-focused environment
- Exceptional communication skills
- Self-motivation
The position offers a competitive salary and a full-time schedule, working Monday to Friday with some Saturday shifts.
Customer Service Team Leader - Inspire Exceptional Support in Grantham employer: Commercial Recruitment
Contact Detail:
Commercial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Leader - Inspire Exceptional Support in Grantham
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service industry and let them know you're on the hunt for a Team Leader role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews! Research common questions for customer service leadership roles and practice your responses. We want you to shine when discussing your experience and how you can inspire exceptional support.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to highlight them during your conversations. This will demonstrate your commitment to excellence in customer service.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the Customer Service Team Leader position. Don’t miss out on the chance to join a fantastic team in South Kesteven!
We think you need these skills to ace Customer Service Team Leader - Inspire Exceptional Support in Grantham
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your two years of experience in a service-focused environment. We want to see how you've led teams or provided exceptional support in the past!
Communicate Clearly: Exceptional communication skills are key for this role. Use clear and concise language in your application, and don’t forget to showcase any relevant examples that demonstrate your skills.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share what motivates you and why you’re passionate about customer service.
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to see your application and get you on board with our team!
How to prepare for a job interview at Commercial Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Team Leader. Brush up on your knowledge about overseeing teams and delivering exceptional service. Familiarise yourself with common customer service scenarios and how to handle them effectively.
✨Showcase Your Experience
With at least two years in a service-focused environment, be ready to share specific examples of your past experiences. Highlight situations where you led a team or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Communicate Clearly
Exceptional communication skills are key for this role. Practice articulating your thoughts clearly and confidently. During the interview, listen actively and respond thoughtfully to questions, showing that you value the conversation.
✨Be Self-Motivated
Demonstrate your self-motivation by discussing how you set goals for yourself and your team. Share examples of how you've taken initiative in previous roles to improve processes or enhance team performance. This will show that you're proactive and ready to inspire others.
