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- Tasks: Lead a dynamic customer service team and ensure top-notch support for our clients.
- Company: Join a thriving company that values teamwork and customer satisfaction.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Why this job: Make a difference by leading a team and enhancing customer experiences.
- Qualifications: Proven leadership skills and a passion for customer service.
- Other info: Enjoy a supportive work environment with a focus on personal growth.
The predicted salary is between 22800 - 42000 £ per year.
Location: Bourne
Salary: Up to £38k
Hours: This role is a 35-hour week, working Monday to Friday, 9‑5 pm or 10‑6 pm depending on the shift you are on, and two in four Saturdays 9‑5 pm.
Customer Service Team Leader in Grantham employer: Commercial Recruitment
Contact Detail:
Commercial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Leader in Grantham
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Team Leader, you'll need to demonstrate excellent verbal and written communication. Role-play common scenarios with a friend or family member to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customer Service Team Leader in Grantham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and leadership. We want to see how you've led teams or handled challenging situations, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Team Leader role. Share your passion for customer service and how you can contribute to our team at StudySmarter.
Showcase Your Communication Skills: As a Customer Service Team Leader, communication is key. Make sure your application is clear, concise, and free of typos. We appreciate attention to detail, so take the time to proofread before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Commercial Recruitment
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about the typical questions you might face for a Customer Service Team Leader position. Be ready to discuss your leadership style, how you handle difficult customers, and your experience with team management. Practising your answers can help you feel more confident.
✨Showcase Your Communication Skills
As a Customer Service Team Leader, strong communication is key. During the interview, demonstrate your ability to articulate your thoughts clearly and listen actively. You might even want to prepare a few examples of how you've successfully resolved customer issues in the past.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics, training opportunities, or what success looks like in this position.
