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- Tasks: Manage residential properties and solve maintenance issues while coordinating move ins and outs.
- Company: Join a thriving Sales, Lettings and Property Management agency in Peterborough.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and fresh ideas.
- Why this job: Be part of a successful team making a real impact in the property sector.
- Qualifications: Strong admin skills, proficiency in Microsoft Office, and a full driving licence required.
- Other info: No property experience needed, just a positive attitude and willingness to learn!
The predicted salary is between 28800 - 43200 £ per year.
Location: Peterborough
Hours: 08:30-17:00 (Alternative Saturdays 08:30-14:00)
Salary: Dependent on experience
Property experience is not required, but would be advantageous.
We have a fantastic opportunity for the right candidate to work within a busy Sales, Lettings and Property Management agency. We are looking for a driven candidate to join our clients team and be part of their growing success across the Peterborough region, bringing fresh ideas to the business and helping our client continue to grow!
Responsibilities- You will be responsible for the day to day management of a portfolio of residential properties.
- You will be pro-active in solving maintenance issues that occur during tenancies, communicating with landlords, contractors and tenants at all times to find the most efficient and effective solutions.
- You will manage, support, administer and co-ordinate the move ins, move outs, deposit disputes, inspections, viewings and inventories across the property portfolio.
- Working to the company processes, systems, policies and procedures.
- You must have strong administration skills, drawing up tenancy agreements, arranging contract signings and ensuring all relevant paperwork is received promptly including ID and right to rent checks, as well as deposit registration.
- You will be in charge of issuing notices accordingly to active tenancies in the legal time frame.
- You must be committed to achieving excellent performance and delivering an excellent management service.
- Detail & accuracy.
- Proficient in using Microsoft products, Outlook, Excel and Word.
- Driven, resilient, positive and a professional attitude.
- Strong planning, multi-tasking, administrative and organisational skills.
- The ability to work under pressure, prioritising the workload to comply with legislation.
- Excellent communication skills including written work and presentation skills.
- IT literate in standard office applications and able to manage computerised databases.
- Full driving license (Your portfolio will cover the majority of Peterborough and surrounding villages, it is essential that you have a driving licence and mode of transport).
Customer Service Coordinator in Peterborough employer: Commercial Recruitment
Contact Detail:
Commercial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator in Peterborough
✨Tip Number 1
Familiarise yourself with the local property market in Peterborough. Understanding the area, its rental trends, and common issues faced by landlords and tenants will give you an edge during interviews.
✨Tip Number 2
Brush up on your communication skills. As a Customer Service Coordinator, you'll need to effectively communicate with landlords, tenants, and contractors, so practice articulating your thoughts clearly and professionally.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the diverse responsibilities of the role.
✨Tip Number 4
Network with professionals in the property management field. Attend local events or join online forums to connect with others in the industry, which could lead to valuable insights and potential referrals.
We think you need these skills to ace Customer Service Coordinator in Peterborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of a Customer Service Coordinator. Emphasise your administration skills, attention to detail, and any experience in property management or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills can contribute to their success and provide examples of how you've solved problems in previous roles.
Highlight Relevant Skills: In your application, specifically mention your proficiency in Microsoft Office products, your organisational skills, and your ability to communicate effectively. These are key attributes for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Commercial Recruitment
✨Showcase Your Communication Skills
As a Customer Service Coordinator, excellent communication is key. Be prepared to demonstrate your ability to communicate effectively with landlords, tenants, and contractors. Use examples from past experiences where you successfully resolved issues through clear communication.
✨Highlight Your Organisational Skills
This role requires strong planning and organisational abilities. During the interview, discuss how you manage multiple tasks and prioritise your workload. Share specific instances where your organisational skills led to successful outcomes in previous roles.
✨Demonstrate Problem-Solving Abilities
The job involves solving maintenance issues and managing disputes. Prepare to discuss scenarios where you faced challenges and how you approached finding effective solutions. This will show your proactive attitude and resilience.
✨Familiarise Yourself with Relevant Legislation
Understanding the legal aspects of property management is crucial. Brush up on relevant legislation regarding tenancies and property management before the interview. Being knowledgeable will not only impress your interviewers but also show your commitment to delivering excellent service.
