Customer Service & Administration Coordinator
Customer Service & Administration Coordinator

Customer Service & Administration Coordinator

Peterborough Full-Time 25000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage residential properties, solve maintenance issues, and coordinate move ins/outs.
  • Company: Join a thriving Sales, Lettings and Property Management agency in Peterborough.
  • Benefits: Earn £25k+ with commission, enjoy a dynamic work environment, and develop your skills.
  • Why this job: Be part of a growing team, bring fresh ideas, and make a real impact in property management.
  • Qualifications: Strong admin skills, proficiency in Microsoft Office, and a full driving licence required.
  • Other info: Work hours are 08:30-17:00, with alternative Saturdays; perfect for balancing studies.

The predicted salary is between 25000 - 35000 £ per year.

Job Description

Customer Service

Location : Peterborough

Hours : 08:30-17:00 ( Alternative Saturdays 08:30-14:00)

Salary : £25k+ commission

We have a fantastic opportunity for the right candidate to work within a busy Sales, Lettings and Property Management agency.

We are looking for a driven candidate to join our clients team and be part of their growing success across the Peterborough region, bringing fresh ideas to…

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Customer Service & Administration Coordinator employer: Commercial Recruitment

Join a dynamic and supportive team in Peterborough, where your contributions as a Customer Service & Administration Coordinator will be valued and rewarded. Our company fosters a collaborative work culture that encourages innovation and personal growth, offering competitive salary packages along with commission opportunities. With a focus on employee development and a commitment to excellence in property management, we provide a fulfilling environment for those looking to make a meaningful impact in the real estate sector.
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Contact Detail:

Commercial Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service & Administration Coordinator

✨Tip Number 1

Familiarise yourself with the local property market in Peterborough. Understanding the area, its rental trends, and common issues faced by landlords and tenants will give you an edge during interviews.

✨Tip Number 2

Brush up on your knowledge of tenancy laws and regulations. Being well-versed in legal requirements will demonstrate your commitment to compliance and excellent service.

✨Tip Number 3

Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in the past. This will highlight your ability to handle the diverse responsibilities of the role.

✨Tip Number 4

Prepare to discuss your experience with customer service and administration. Think of specific instances where you resolved issues or improved processes, as this will illustrate your proactive approach.

We think you need these skills to ace Customer Service & Administration Coordinator

Strong Administration Skills
Detail Orientation
Proficiency in Microsoft Office (Outlook, Excel, Word)
Excellent Communication Skills
Organisational Skills
Multi-tasking Ability
Problem-Solving Skills
Time Management
Knowledge of Property Management Processes
Understanding of Tenancy Agreements and Legal Requirements
Customer Service Skills
IT Literacy in Computerised Databases
Resilience and Positive Attitude
Full Driving License

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise your skills in managing portfolios, solving maintenance issues, and using Microsoft products.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your proactive approach to problem-solving. Mention specific examples of how you've successfully managed similar responsibilities in the past.

Highlight Key Skills: In your application, focus on your detail orientation, organisational skills, and ability to work under pressure. These are crucial for the role and should be evident in your written communication.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Commercial Recruitment

✨Showcase Your Communication Skills

As a Customer Service & Administration Coordinator, excellent communication is key. Be prepared to demonstrate your ability to communicate effectively with landlords, tenants, and contractors during the interview. Use examples from your past experiences to highlight how you resolved issues or facilitated discussions.

✨Highlight Your Organisational Skills

This role requires strong planning and organisational abilities. During the interview, discuss specific instances where you successfully managed multiple tasks or projects simultaneously. Mention any tools or methods you use to stay organised, especially in high-pressure situations.

✨Demonstrate Your IT Proficiency

Since the job involves using Microsoft products and managing databases, be ready to talk about your experience with these tools. You might even want to mention any relevant software you've used in previous roles that could benefit the company.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills, particularly regarding maintenance issues or tenant disputes. Prepare by thinking of scenarios you've faced in the past and how you handled them. This will show your proactive approach and ability to think on your feet.

Customer Service & Administration Coordinator
Commercial Recruitment
C
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