Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help clients find the perfect venues for their events and negotiate great deals.
- Company: Dynamic company in Stamford with a focus on customer satisfaction.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for growth.
- Why this job: Join a fun team and make memorable events happen while honing your skills.
- Qualifications: Strong communication skills and a knack for customer service.
- Other info: Fast-paced environment where every day brings new challenges and opportunities.
The predicted salary is between 21600 - 30000 £ per year.
Location: Stamford
Salary: £25000
Hours: Monday - Friday 08:45 - 17:30
Responsibilities:
- Identify and source suitable venues that match the event’s requirements, including location, capacity, facilities, and budget constraints.
- Work closely with clients to understand their event needs, objectives, and preferences, ensuring that venue options align with their vision.
- Negotiate competitive rates, terms, and conditions with venue suppliers, ensuring the best possible deal for the client.
- Organize and conduct site visits to assess the suitability of venues, evaluating factors like accessibility, ambiance, and logistical capabilities.
- Maintain up-to-date knowledge of both UK and international venues, participating in site visits and industry expos/events.
- Ensure venue options align with the client’s budget, providing cost-effective options.
- Build and maintain strong relationships with venue suppliers, ensuring reliable service and the best treatment for clients.
- Create detailed venue proposals, including recommendations and any considerations for the client when needed.
- Address any issues or challenges that arise with venues, including last-minute changes or emergencies, ensuring minimal disruption to the event.
- Advise on and incorporate sustainable venue options and practices, aligning with clients’ environmental goals.
- Maintain thorough records of all venue-related communications, contracts, and decisions, ensuring transparency and easy reference.
- Gather feedback on venue performance, contributing to post-event reviews and continuous improvement of venue selection processes.
- Provide regular updates to clients on venue search progress, addressing any concerns or additional requirements as they arise.
Key skills:
- Good levels of written and spoken English
- Excellent customer service skills with good negotiation skills
- Able to self-manage
- Flexible and comfortable with fast-paced change
- Excellent organisation and time management skills
- Able to work under own initiative and under pressure
- Unafraid of new challenges
Customer Service employer: Commercial Recruitment
Contact Detail:
Commercial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Customer Service role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for their team. Highlight your customer service skills and how you can help them achieve their goals.
✨Tip Number 3
Stay organised! Keep track of the jobs you've applied for and follow up if you haven't heard back. A quick email can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Customer Service
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Executive role. Highlight your relevant experience and skills that match the job description, like negotiation and customer service expertise. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since good written and spoken English is key for this role, ensure your application is clear and well-structured. Use concise language and avoid jargon. We appreciate a straightforward approach that reflects your ability to communicate effectively with clients.
Demonstrate Your Organisational Skills: In your application, give examples of how you've successfully managed multiple tasks or projects. We love candidates who can juggle responsibilities and stay organised, especially in a fast-paced environment like ours!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Commercial Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Executive role. Familiarise yourself with the key responsibilities, like sourcing venues and negotiating rates. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about times when you successfully resolved issues or built strong relationships with clients. This will demonstrate your ability to handle challenges and maintain a positive client experience.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Practice how you would handle situations like last-minute changes or difficult negotiations. This will showcase your problem-solving skills and adaptability, which are crucial for this role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the company culture, team dynamics, or upcoming projects. This shows your enthusiasm for the role and helps you determine if the company is the right fit for you.
