At a Glance
- Tasks: Manage client relationships, drive renewals, and analyse data for sales strategies.
- Company: Dynamic global venue sourcing solution with a focus on innovation.
- Benefits: Competitive salary up to £35k, career growth, and a vibrant office culture.
- Other info: Office-based role in Peterborough with no remote work options.
- Why this job: Join a fast-paced team and make an impact in the hospitality industry.
- Qualifications: Sales experience, strong analytical skills, and a results-driven mindset.
The predicted salary is between 32000 - 35000 £ per year.
All candidates should make sure to read the following job description and information carefully before applying.
Location: Peterborough - Office based (strictly no hybrid or remote)
Hours: Monday to Friday 08:45 - 17:30
Salary: Up to £35k
Role Overview
We are looking for a commercially minded, data-driven Retention & Sales Executive to join a growing global venue sourcing solution specializing in promoting venues and hotels through advertising on their platform. This role blends relationship management, sales, and analytical insight.
You will be responsible for retaining existing hotel partners, driving renewals, and identifying upsell opportunities, while also engaging new prospects through targeted outreach. A key part of your success will come from interpreting data, understanding website traffic, user behaviour, and market trends to inform sales strategy and demonstrate value to clients.
Key Responsibilities
- Client Retention & Account Management
- Manage and nurture relationships with existing hotel members to ensure high renewal rates
- Proactively engage clients ahead of renewal periods with performance insights and recommendations
- Deliver a consultative approach, demonstrating the value of continued membership
- Identify and execute upsell opportunities, including premium listings, enhanced visibility, and advertising features
- Present tailored solutions based on client goals and platform performance data
- Meet and exceed monthly and quarterly revenue targets
- Conduct outbound outreach (primarily email) to prospective hotel and venue partners
- Introduce the agency's platform, value proposition, and advertising opportunities
- Build a pipeline of qualified leads and convert them into paying members
- Data Analysis & Insights (Core Focus)
- Analyse website traffic, user engagement, and conversion data to identify trends and opportunities
- Use data to support client conversations, renewals, and upselling strategies
- Research venues and market segments to uncover new business opportunities
- Track campaign performance and provide actionable recommendations to clients and internal teams
- Work closely with Marketing to align outreach campaigns with audience insights and trends
- Partner with Operations to ensure smooth onboarding and delivery for clients
- Share data-driven insights to improve lead quality and conversion rates
Skills & Experience
Essential:
- Proven experience in sales, account management, or client retention
- Strong analytical skills with the ability to interpret data and translate it into commercial opportunities
- Ability to manage multiple accounts and priorities in a fast-paced environment
- Commercial awareness and a results-driven mindset
Desirable:
- Experience working with CRM systems and analytics tools (e.g., Google Analytics, HubSpot, or similar)
- Experience in digital advertising or marketplace platforms
Retentions Executive in Cambridge employer: Commercial Recruitment
Join a dynamic and innovative team in Peterborough as a Retentions Executive, where your contributions will directly impact client relationships and business growth. Our company fosters a collaborative work culture that values data-driven insights and offers ample opportunities for professional development, ensuring you thrive in your role. With a focus on employee well-being and a commitment to excellence, we provide a rewarding environment for those looking to make a meaningful impact in the venue sourcing industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retentions Executive in Cambridge
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Retentions Executive at Commercial Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Commercial Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Retentions Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Retentions Executive in Cambridge
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Commercial Recruitment:When writing your cover letter, make sure to tailor your message specifically for Commercial Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Commercial Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Commercial Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Commercial Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Commercial Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
