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- Tasks: Be the friendly face of our business, managing customer interactions and supporting admin tasks.
- Company: Join a dynamic team in a supportive environment in Orton Southgate.
- Benefits: Enjoy a competitive salary, training opportunities, and a positive workplace culture.
- Other info: Great opportunities for career progression and personal development.
- Why this job: Kickstart your career with hands-on experience in a fast-paced, customer-focused role.
- Qualifications: Previous reception or admin experience and strong communication skills are a must.
The predicted salary is between 26500 - 26500 £ per year.
Location: Orton Southgate, Peterborough
Hours: Full-time role, Monday to Friday, 8:30am - 5:30pm
Salary: £26,500
About the Role
We are seeking a professional, organised, and customer-focused Front of House & Administrative Assistant. This role is ideal for someone who thrives in a fast-paced environment, enjoys dealing with customers, and has strong administrative and communication skills. You will be the first point of contact for clients, buyers, vendors, and visitors while also supporting the day-to-day administrative operations of the business.
Key Responsibilities:
- Front of House Duties
- Greet customers, vendors, and visitors in a professional and friendly manner
- Manage incoming calls, emails, and customer enquiries
- Assist buyers and sellers with registration and auction-related queries
- Maintain a clean, organised, and welcoming reception area
- Coordinate customer appointments and vehicle collections
- Process auction paperwork, invoices, and customer documentation
- Update internal databases and vehicle records accurately
- Support the sales and auction teams with administrative tasks
- Handle filing, scanning, and document management
- Assist with payment processing and basic accounts administration
- Prepare reports and maintain office supplies
Skills & Experience Required:
- Previous experience in reception, front of house, or administration
- Excellent customer service and communication skills
- Strong organisational skills with attention to detail
- Ability to multitask and work under pressure
- Good knowledge of Microsoft Office and general computer systems
- Professional appearance and positive attitude
- Experience within the automotive or auction industry is desirable but not essential
What is on Offer:
- Friendly and supportive working environment
- Training and career progression opportunities
Front of House Administrator in Cambridge employer: Commercial Recruitment
Contact Detail:
Commercial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Administrator in Cambridge
✨Tip Number 1
Make sure you know the company inside out before your interview. Research their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, it's crucial to come across as friendly and professional. Try role-playing with a friend or family member to get comfortable with common interview questions.
✨Tip Number 3
Dress the part! A professional appearance can make a great first impression. Choose an outfit that reflects the company's culture while still looking polished and put-together.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Front of House Administrator in Cambridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in front of house roles and administration. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Front of House Administrator role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Show Off Your Communication Skills: Since this role involves a lot of interaction with clients and vendors, make sure your written application reflects your strong communication skills. Keep your language clear and professional, and double-check for any typos or errors before submitting!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Commercial Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Front of House Administrator role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Customer Service Skills
Since this role is all about being customer-focused, prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to help a client or resolve an issue. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Your Communication Style
As the first point of contact for clients and visitors, strong communication skills are essential. Practice speaking clearly and professionally, and consider doing a mock interview with a friend. This will help you feel more comfortable and articulate during the actual interview.
✨Dress the Part
First impressions matter, especially in a front-of-house role. Make sure you dress professionally and appropriately for the interview. A polished appearance will not only boost your confidence but also show that you take the opportunity seriously.