Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dedicated team to deliver exceptional customer service and support.
- Company: Join a dynamic company focused on customer satisfaction.
- Benefits: Competitive salary, flexible hours, and supportive work environment.
- Why this job: Make a real difference by leading a passionate team in customer service.
- Qualifications: Proven experience in customer service leadership and team management.
- Other info: Enjoy a balanced work-life with a 35-hour week and weekends off.
Location: Bourne
Salary: Up to £38k
Hours: This role is a 35-hour week, working Monday to Friday, 8.30-4.30pm, 9-5pm or 10-6pm depending on the shift you are on, and two in four Saturdays 9-5pm and two bank holidays per year.
Are you an experienced Customer Service Team Leader looking to lead an experienced team of dedicated Customer Service Advisors?
Customer Service Manager in Bourne employer: Commercial Recruitment
Contact Detail:
Commercial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Manager in Bourne
✨Tip Number 1
Network like a pro! Reach out to your connections in the customer service industry and let them know you're on the hunt for a Customer Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Customer Service Team Leaders and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your leadership skills.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your passion for customer service shine through. Remember, they’re looking for someone who can lead a team, so don’t be afraid to share your vision for excellent customer care.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining our team. So, what are you waiting for? Get your application in today!
We think you need these skills to ace Customer Service Manager in Bourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and leadership. We want to see how you've led teams and improved customer satisfaction, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Customer Service Manager role. Share specific examples of your leadership style and how you’ve motivated your team.
Showcase Your Communication Skills: As a Customer Service Manager, communication is key. In your application, demonstrate your ability to communicate clearly and effectively. This could be through your writing style or by providing examples of successful interactions with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Commercial Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of customer service management. Brush up on key concepts like team leadership, conflict resolution, and performance metrics. This will help you answer questions confidently and show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved a challenging situation. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to lead and inspire a team effectively.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's customer service philosophy, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
✨Dress the Part
Even if the company has a casual dress code, it's always better to err on the side of professionalism for an interview. Choose smart-casual attire that reflects your personality while still looking polished. First impressions matter, and looking the part can set a positive tone for the conversation.
