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For Companies At a Glance
- Tasks: Manage client accounts and ensure satisfaction while resolving queries promptly.
- Company: Dynamic company in Stamford with a focus on client relationships.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Join a collaborative team and make a real impact on client success.
- Qualifications: Experience in account management or sales, strong communication skills, and tech-savvy.
- Other info: Fast-paced environment with opportunities to improve processes and grow your career.
The predicted salary is between 30000 - 40000 £ per year.
Account Manager
Location : Stamford
Salary £30k – £40k
Hours : Monday – Friday – 08:45 – 17:30 ( Full time – Office based )
- Manage and nurture a portfolio of client accounts, ensuring high levels of satisfaction and retention.
- First point of contact for customer queries, service issues and work to resolve promptly and professionally, via telephony and LifeChat.
- Liaise daily with the IT operations team to ensure seamless processing and service delivery.
- Support higher management with account insights, preparing reports, and contributing to client growth strategies.
- Maintain accurate records of client communications.
- Proactively identify opportunities for upselling or cross-selling.
- Handle a high volume of administrative and system-based tasks with attention to detail.
- Continuously look for ways to improve internal processes.
Essentially we are looking for :
- Proven experience in sales retention, account management, or an internal sales role (B2B environment preferred)
- Strong organisational skills and the ability to juggle multiple tasks in a fast-paced setting.
- Excellent communication skills, both written and verbal.
- Tech-savvy with a good grasp of administrative systems and CRM tools.
- A proactive problem-solver with a can-do attitude.
- Team player who thrives on collaboration but can also work independently.
Locations
Account Manager in Stamford, Lincolnshire employer: Commercial Recruitment
Contact Detail:
Commercial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Stamford, Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local events in Stamford. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common interview questions. We want you to feel confident and ready to showcase your skills in account management and client relations.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Account Manager in Stamford, Lincolnshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in sales retention and account management, and don’t forget to showcase your organisational skills and tech-savviness!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific examples of how you've handled client accounts and resolved issues in the past.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your written application reflects that. Keep it clear, concise, and professional, while still showing a bit of your personality!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our awesome team!
How to prepare for a job interview at Commercial Recruitment
✨Know Your Accounts
Before the interview, research the company’s existing client accounts and their industries. This will help you demonstrate your understanding of account management and show that you're proactive about client satisfaction.
✨Showcase Your Communication Skills
Prepare to discuss specific examples where you've effectively resolved customer queries or service issues. Highlight your verbal and written communication skills, as these are crucial for the role.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage multiple tasks in a fast-paced environment. Share strategies or tools you use to stay organised, especially when handling administrative tasks and CRM systems.
✨Emphasise Your Problem-Solving Ability
Think of instances where you've identified opportunities for upselling or cross-selling. Discuss how you approached these situations and the positive outcomes, showcasing your proactive problem-solving attitude.
