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For Companies At a Glance
- Tasks: Manage customer accounts and ensure satisfaction with Telecoms and IT services.
- Company: Join a dynamic team in Peterborough focused on customer success and innovation.
- Benefits: Enjoy a competitive salary, commission opportunities, and a supportive work environment.
- Why this job: Be the hero for customers while developing your skills in a thriving industry.
- Qualifications: No specific experience required; just bring your passion for customer service!
- Other info: Great opportunity for growth and to make a real impact in the tech world.
The predicted salary is between 28000 - 39200 £ per year.
Job Description
Account Manager
Location : Peterborough
Salary : Basic up to £28k plus commission, plus £45k+
As an Account Manager, you'll be responsible for taking care of existing customers making sure they're happy and satisfied. You'll be their go-to person for any issues that come up in relation to their Telecoms and IT account, and you'll work closely with other departments/divisions to make sure everything r…
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Account Manager employer: Commercial Recruitment
Contact Detail:
Commercial Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the telecoms and IT industry. Understanding the latest trends, technologies, and challenges will help you engage in meaningful conversations with potential clients and demonstrate your expertise.
✨Tip Number 2
Network with professionals in the field. Attend industry events or join online forums to connect with current Account Managers or other relevant professionals. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Showcase your customer service skills. As an Account Manager, your ability to maintain client relationships is crucial. Prepare examples of how you've successfully resolved issues or improved customer satisfaction in previous roles.
✨Tip Number 4
Research StudySmarter and our values. Understanding our mission and how we operate will allow you to tailor your approach during interviews, showing that you're not just a fit for the role but also for our company culture.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of an Account Manager. Highlight your experience in customer service and any relevant skills that align with managing Telecoms and IT accounts.
Tailor Your CV: Customise your CV to reflect your experience in account management or related fields. Emphasise your ability to handle customer issues and collaborate with different departments, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer satisfaction and your problem-solving skills. Mention specific examples from your past experiences where you successfully managed client relationships.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.
How to prepare for a job interview at Commercial Recruitment
✨Know Your Customer Base
Familiarise yourself with the company's existing customers and their needs. Understanding their Telecoms and IT accounts will help you demonstrate your ability to manage relationships effectively during the interview.
✨Showcase Problem-Solving Skills
Prepare examples of how you've resolved customer issues in the past. Highlighting your problem-solving skills will show that you're capable of being the go-to person for clients when challenges arise.
✨Collaborate with Other Departments
Discuss your experience working with different teams to achieve customer satisfaction. This role requires collaboration, so showcasing your ability to work cross-functionally will be a big plus.
✨Demonstrate Passion for Customer Service
Express your enthusiasm for helping customers and ensuring their happiness. A genuine passion for customer service can set you apart from other candidates and align well with the company's values.
