Commercial Real Estate Management Ltd is seeking a Resident Experience & Support Manager at the Head Office in Manchester, with regular travel to properties across the UK. The role leads resident experience strategy, wellbeing initiatives and complaints handling, ensuring ANUK compliance and actionable insights drive service improvements.
You will manage NPS and survey programmes, analyse resident feedback and build partnerships with universities to foster community engagement and retention.
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Resident Experience & Wellbeing Lead in Manchester employer: Commercial Real Estate Management Ltd
Flow Student is an exceptional employer, offering a vibrant work culture that prioritises resident satisfaction and team collaboration. As the General Manager at Park Village in Sheffield, you will have the opportunity to lead a dedicated team, drive operational excellence, and contribute to the growth of a leading independent real estate company. With a focus on professional development and a supportive environment, Flow Student ensures that employees are empowered to thrive in their roles while making a meaningful impact on student living.
Contact Details:
Commercial Real Estate Management Ltd Recruitment Team