Maintenance Coordinator

MCR Property Group is a leading independent real estate investment and development company, with a strong UK presence across London, Manchester, Birmingham, and Glasgow. We specialise in delivering high‑quality new build and conversion schemes across the residential and industrial sectors, while managing a diverse, multi‑billion‑pound portfolio. With over 7,500 residential plots and commercial and industrial assets exceeding £2 billion in value, we are entering an exciting phase of sustained growth.

As we continue to expand, we are seeking a proactive and highly organised Maintenance Coordinator to play a key role in supporting the operational performance and upkeep of our residential portfolio. This is a dynamic and hands‑on position where you will take ownership of maintenance coordination across the UK, ensuring properties are safe, compliant, and maintained to the highest possible standards. You will act as a central point of contact for maintenance activity, working closely with internal operatives, contractors, and tenants to deliver an efficient and high‑quality service.

About You

You will oversee both reactive and planned maintenance, ensuring works are prioritised effectively and completed in line with service level agreements. From managing escalated issues and coordinating compliance certification, to supporting property inspections and planned preventive maintenance programmes, you will play a vital role in maintaining operational excellence across the portfolio. Working collaboratively with the wider team, you will use your technical judgement to determine the most appropriate solutions—whether through in‑house teams or external contractors—while ensuring cost control and service quality remain aligned with business expectations.

You will also support peak operational periods, including the annual tenant handover, and assist with onboarding newly acquired properties into the portfolio. Alongside this, you will contribute to ongoing process improvements, monitor contractor performance and compliance, and provide input into capacity planning and cost reviews, helping to drive efficiency and continuous improvement across the function.

We are looking for someone with strong organisational skills and a proactive, solutions‑focused mindset, who can confidently manage multiple priorities in a fast‑paced environment. You will be a natural team player with excellent communication skills, capable of building strong relationships with both internal stakeholders and tenants, while delivering a high standard of customer service at all times. Previous experience within office refurbishment, residential property, HMO, or purpose‑built student accommodation would be advantageous, alongside strong IT skills and familiarity with maintenance or scheduling systems.

In return, MCR Property Group offers the opportunity to join a fast‑growing and entrepreneurial business, where you can play a meaningful role in shaping operational performance while developing your career within a supportive and ambitious team.