Supply Chain and Contracts Administrator

Overview

This role keeps the supply chain frameworks and systems running smoothly by ensuring data accuracy, supplier compliance, and efficient communication between teams. It\\\’s vital for maintaining consistency and trust across digital platforms, supporting both operational delivery and contractual integrity. By combining technical know-how with attention to detail, this position helps the wider team work smarter and deliver better outcomes for suppliers and partners.

Responsibilities

• Provide administrative and technical support for supply chain frameworks, systems, and compliance tools.
• Respond to internal queries and support requests via the ServiceNow helpdesk platform.
• Use Excel to track key metrics, validate data, and support reporting requirements.
• Draft, review and update internal and external contract documents and agreements.
• Document processes, user guides and FAQs to assist system users.
• Collaborate with cross-functional teams to ensure alignment with supply chain standards.

Qualifications

• Some experience in an administrative, customer service or technical support role.
• Familiarity with helpdesk or ticketing systems such as ServiceNow or Zendesk.
• Strong working knowledge of Microsoft Office, particularly Excel.
• Excellent attention to detail and organisational skills.
• Confident using and learning digital systems and electronic portals.
• Good written and verbal communication skills with a collaborative mindset.
• Ability to manage data accurately and maintain consistency across systems.
• Interest in supply chain operations, compliance or process improvement.

Benefits

• Salary of £26,000 per annum
• 25 days annual leave, plus your birthday off
• Life assurance cover (4x salary)
• Pension scheme with 4% employer contribution
• Additional benefits including retail and gym discounts, health cash plan and cycle to work scheme
• Volunteer days and access to a comprehensive wellbeing programme
• Tailored learning and development support with real opportunities to progress