At a Glance
- Tasks: Manage and coordinate unforgettable events from start to finish.
- Company: Join Elysium Collection, a luxury hotel brand focused on exceptional hospitality.
- Benefits: Enjoy a competitive salary, performance bonus, and learning opportunities.
- Other info: Collaborative team culture with opportunities for personal and professional growth.
- Why this job: Be part of an exciting journey, shaping memorable guest experiences.
- Qualifications: 3+ years in event coordination, excellent communication, and organisational skills.
The predicted salary is between 35000 - 35000 £ per year.
- Group Meetings and Events Specialist
- 1 Year Contract | £35,000 plus Performance Bonus
Elysium Collection , we're creating something special.
Our collection of distinctive luxury hotels is built around exceptional hospitality, thoughtful service and unforgettable experiences.
As we prepare to launch our first properties, we're looking for an experienced
Group Meetings & Events Specialist to join our central commercial team and play a pivotal role in bringing our events business to life.
This is more than a coordination role.
It's an opportunity to help shape the guest journey, influence how we work and become part of a brand at the very beginning of an exciting journey.
The Opportunity
Every exceptional event begins long before guests arrive.
As the first point of contact for meetings and events enquiries across the collection, you'll create confidence from the very first conversation.
You'll develop detailed event plans, maximise enquiry conversion and ensure every booking is handed over seamlessly to our hotel teams.
Working closely with Sales, Reservations and hotel operations, you'll help deliver exceptional client experiences while supporting commercial performance across the collection.
- What You'll Be Doing
- Managing meeting and event enquiries from first contact through to operational handover.
- Understanding each client's objectives and translating them into detailed event plans.
- Building lasting relationships with clients, agencies and key partners.
- Coordinating event logistics, supplier requirements and timelines.
- Supporting commercial performance through strong enquiry conversion and effective pricing discussions.
- Working collaboratively with hotel operational teams to ensure successful event delivery.
- Seeking client feedback and identifying opportunities to enhance the experience.
What We're Looking For
You understand that luxury is found in the details.
You're naturally organised, calm under pressure and enjoy building trusted client relationships.
You have the confidence to manage multiple enquiries without compromising quality, alongside the commercial awareness to balance exceptional service with business performance.
Most importantly, you'll enjoy working as part of a collaborative team that supports one another and celebrates success together.
- You'll Bring
- A minimum of three years' Meetings & Events coordination experience within a quality hotel or luxury hospitality environment.
- Experience managing group meetings, conferences or events within hotels.
- Outstanding organisational skills and meticulous attention to detail.
- Excellent communication and relationship-building skills.
- Strong commercial awareness and confidence discussing client requirements and pricing.
- Experience using hotel or event management systems.
- A proactive approach with the ability to anticipate challenges and solve problems.
- A genuine passion for creating memorable experiences.
Experience across accommodation, food and beverage, spa or leisure operations would be an advantage, as would professional qualifications such as CMP or CSEP.
- Why Join Us
- Competitive salary
- Performance bonus
- Learning and development opportunities
- A collaborative and supportive team culture
- The opportunity to be part of a brand from the very beginning
Join us and help create the events people will remember long after they've gone home.
StudySmarter Expert Advice🤫
We think this is how you could land Group Meetings and Events Specialist in South Croydon
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Group Meetings and Events Specialist in South Croydon
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Commercial Hub
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Commercial Hub. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
