Wedding, Banqueting and Social Events Supervisor in Rugby

We're looking for a Wedding, Banqueting and Social Events Supervisor to join our team!

This is a maternity cover position, fixed term for up to 12 months, working 30 hours a week.

The ideal schedule is six hours per day over five days, but alternatives are welcome.

Description

This supervisory role is centred on proactively growing our weddings and social events business, with a particular focus on the self‑catered multicultural market.

You'll take ownership of identifying new opportunities, building relationships with external caterers, community organisations and event partners, and developing strategies to increase enquiries and revenue across this specialist sector.

Alongside weddings, you'll research and develop opportunities within association markets and ticketed events.

This is an exciting opportunity for someone who enjoys identifying untapped markets, building commercial partnerships and driving business growth.

You will work as part of our friendly Commercial Hub team, supporting 32 hotels across the UK.

The role reports to the Wedding, Banqueting & Social Events Manager and is based at our Commercial Hub in Rugby, Northampton (NN6 7XR).

About the Role

• Excellent communicator with a confident telephone manner and the ability to build trusted relationships with wedding couples, event organisers, external caterers, suppliers and hotel teams.
• Ability to understand each client's vision, preferences and requirements to recommend the most suitable venue, package and solution.
• Guiding customers confidently through the sales journey, from initial enquiry through to booking confirmation, contracts and payment.
• Developing meaningful partnerships with external caterers, community groups, associations and other key stakeholders to generate new enquiries and long‑term business.
• Creating and implementing targeted sales initiatives and commercially successful packages that appeal to specialist and niche markets.
• Proactively generating new business opportunities, with a strong focus on self‑catered weddings, multicultural celebrations, association events and bespoke functions.
• Managing the end‑to‑end sales process for these specialist market segments, continually reviewing performance, identifying opportunities for growth and implementing improvements.
• Developing a strong understanding of the requirements and traditions of different cultural celebrations, enabling the Commercial Hub to market effectively and deliver exceptional customer experiences.
• Becoming the team's subject‑matter expert for self‑catered weddings and bespoke social events, sharing knowledge and supporting colleagues across the wider Commercial Hub.
• Developing repeat business and long‑term customer relationships through exceptional service, proactive account management and ongoing engagement.

This is a central sales‑based role. You'll support customers by telephone and email for our portfolio of 32 hotels across the UK, rather than meeting clients face to face.

About You

We're looking for someone who genuinely enjoys building relationships, creating memorable customer experiences and thrives in a fast‑paced, target‑driven environment.

You'll be commercially minded, naturally proactive and motivated by identifying new opportunities that drive business growth.

You’ll be excited by the prospect of developing expertise within the self‑catered and multicultural weddings and events market, building relationships with external caterers, community organisations and key stakeholders to grow this specialist area of the business.

You will also enjoy researching emerging opportunities, developing new partnerships and identifying additional revenue streams through association‑led and ticketed events.

You’ll be organised, curious and confident, taking pride in delivering exceptional customer service while building long‑term relationships with customers and partners alike.

• A passion for weddings, hospitality or events.
• An appreciation of multicultural celebrations and an understanding of the varying traditions and requirements they may involve.
• Confidence researching new markets, networking and developing partnerships that generate business growth.
• A positive, enthusiastic attitude and the drive to convert enquiries into confirmed bookings.
• Proven sales experience, with confidence handling enquiries and converting business by telephone and email.
• Strong organisational skills with the ability to manage multiple priorities and meet deadlines.
• Resilience, adaptability and a positive approach when priorities change.
• A collaborative mindset and a willingness to share ideas and contribute to a high‑performing team.

If you're someone who enjoys developing new business, building meaningful relationships and helping customers create memorable events, while contributing to the growth of an exciting and evolving market, we'd love to hear from you.

You may have previously worked as a Wedding & Events Sales Coordinator, Wedding & Events Sales Consultant, Wedding & Events Sales Executive or in a similar hospitality or events sales role.

Benefits

Our rewards package includes

• Career development and access to funded apprenticeships
• Discounts on hotel stays and a variety of major retailers, restaurants and days out
• Free use of our gyms, pools and leisure facilities
• Round‑the‑clock access to the Employee Assistance programme, offering mental health and wellbeing support, financial and legal advice
• Next Steps

A member of our recruitment team will be in touch to arrange a 15‑minute phone conversation with shortlisted candidates.

This will be an opportunity to learn more about the role and for us to understand your experience in more detail.

If successful at this stage, you will be invited to meet with the Weddings, Banqueting and Social Events Manager.

We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.

At Kew Green Hotels we’re committed to creating an inclusive workplace where everyone can thrive.

If you need any adjustments during the recruitment process, just let us know at recruitment@kewgreenhotels. com – we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands.

We’re a people‑driven business that’s passionate about performance, guest experience, and creating hotels and teams that make us proud.

Learn more about who we are and what drives us at www. kewgreenhotels. com.

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