At a Glance
- Tasks: Lead quality assurance initiatives and enhance service quality in the Reservations, Meetings & Events team.
- Company: Join a dynamic Commercial Hub in Rugby focused on excellence.
- Benefits: Career development opportunities and discounts on services.
- Other info: Exciting role with opportunities for personal and professional growth.
- Why this job: Make a real impact by optimising service quality and coaching teams.
- Qualifications: Strong analytical skills and experience in customer service coaching.
The predicted salary is between 30000 - 40000 £ per year.
Commercial Hub in Rugby is looking for a Quality Assurance Manager to enhance service quality in the Reservations, Meetings & Events team. This role involves leading training initiatives, conducting quality reviews, and using data for operational improvements.
The ideal candidate has strong analytical skills and experience in coaching teams within a customer service environment.
Benefits include career development opportunities and discounts on services.
RME Quality & Performance Optimization Lead in Rugby employer: Commercial Hub
Join our dynamic team at the Commercial Hub in Rugby, where we prioritise employee growth and development through comprehensive training initiatives and a supportive work culture. As a Quality Assurance Manager, you'll not only enhance service quality but also enjoy benefits such as career advancement opportunities and exclusive discounts on our services, making this an excellent place for those seeking meaningful and rewarding employment.
