- As our Senior Manager, Global BDR Function & Operations, you will lead and scale our Business Development Representative (BDR) organisation across AMER, EMEA, and APAC
- Reporting directly to the Chief Marketing Officer (CMO), you will serve as a functional leader on the Marketing Leadership Team, driving predictable enterprise pipeline growth by implementing global outbound motions, standardizing playbooks, and being hands‑on with the global BDR team
- Serve as the global functional lead for business development, partnering directly with the CMO to align the BDR function with overall demand generation campaigns, brand initiatives, and corporate pipeline targets
- Partner with RevOps and Marketing to define, monitor, and optimize global Marketing–BDR SLAs, including funnel velocity, lead scoring models, speed‑to‑lead benchmarks, and inbound conversion strategies
- Own global team metrics against weekly discovery and qualified opportunity targets, providing direct, data‑driven reporting to executive leadership
- Manage regional BDR teams fostering high‑performance leadership standards
- Own global team retention strategies, structuring quality‑weighted compensation frameworks and clear career pathways
- Design, implement, and maintain a single global BDR playbook covering inbound and outbound architecture, multi‑channel messaging (email, phone, social), and objection handling
- Partner with the People team to support onboarding and enablement programs globally, incorporating formal certification milestones and structured peer‑shadowing
- Collaborate with RevOps to optimize tool adoption, AI potential and workflow efficiencies across Salesforce, Clay, Outreach, Gong/Chorus, LinkedIn Sales Navigator, and 6sense/intent data platforms
Benefits
- 100% covered premiums for medical, dental, and vision insurance for you, dependents, and spouse/partner
- Generous time off package including PTO, parental leave, company holidays, sick time, and volunteer time off
- Monthly health membership and phone stipend
- Compensation benefits including 401K company match and an annual professional development stipend
- Flexible, family‑friendly working hours - we are a remote first company
You’re a creative problem‑solver who is wired to find solutionsYou confidently dive into complex challenges and have a talent for making them simple for othersGreat ideas come from many paths, and your unique perspective matters more than checking every box. What matters most is the mindset you bring to the workYour curiosity drives you to constantly grow and contribute to an environment of trust and teamworkAI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your roleDemonstrated success partnering directly with Marketing Leadership (CMO/VPs) to convert marketing demand into qualified enterprise sales opportunitiesProven track record leading distributed BDR/SDR organizations or managing regional team leads/managers across AMER, EMEA, or APAC5+ years in B2B SaaS sales development,Hands‑on mastery of modern sales tech (Salesforce, Outreach/Salesloft, intent data, conversation intelligence)Experience in enterprise eCommerce, headless commerce, composable platforms, or digital experience software
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Senior Manager of Global Business Development Strategy & Operations employer: commercetools
At commercetools, we foster a vibrant work culture that champions innovation and collaboration, making it an exceptional place for AI Engineers to thrive. With comprehensive health benefits, generous family leave, and a strong focus on personal and professional growth through learning opportunities, employees are empowered to shape their careers while contributing to groundbreaking solutions in commerce. Located in dynamic cities like Berlin, London, and Munich, our hybrid work model offers the flexibility to balance life and work, ensuring that every team member can bring their unique perspective to the table.
