commercetools in London is seeking a Senior Customer Success Manager to act as the vital link between our largest enterprise clients and the most modern commerce products. You will own account health, post-sales adoption, and strategic guidance across cross-functional teams, partnering with Product, Sales, and Support to deliver measurable ROI.
This hybrid role requires 5+ years in high-touch tech, a head for executive dialogue, and willingness to travel up to 50%.
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Senior Enterprise CS Leader | Equity | Hybrid London employer: commercetools
At commercetools, we foster a vibrant work culture that champions innovation and collaboration, making it an exceptional place for AI Engineers to thrive. With comprehensive health benefits, generous family leave, and a strong focus on personal and professional growth through learning opportunities, employees are empowered to shape their careers while contributing to groundbreaking solutions in commerce. Located in dynamic cities like Berlin, London, and Munich, our hybrid work model offers the flexibility to balance life and work, ensuring that every team member can bring their unique perspective to the table.
