Senior Commission Specialist

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

Drive Results: We think big, work smart, and execute fast to transform the future of commerce.

Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork.

Champion Customers: We go the extra mile for our customers to help them unlock their full potential.

Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures.

The Opportunity: You will be responsible for the accurate and timely calculation, processing, and reporting of sales incentives. This role requires a strong understanding of commission plans, excellent analytical skills, and meticulous attention to detail. You will collaborate with all Go-To-Market teams to ensure commission payments are processed in accordance with company policies and procedures.

Your Mission:

• Commission Calculation and Processing: Calculate and process monthly/quarterly/annual sales incentives based on established commission plans and sales data. Verify the accuracy of sales data and commission calculations. Generate commission statements and reports for individuals and management. Process commission adjustments and corrections as needed. Maintain and update commission plan documentation. Ensure plan compliance and rollout in collaboration with Management and cross-functional teams. Interpret and apply commission plan rules and guidelines. Assist in the development and implementation of new commission plans and structures. Provide guidance and support to sales representatives regarding commission plan inquiries.
• Data Analysis and Reporting: Analyse commission data to identify trends and discrepancies. Prepare and distribute commission reports to management and sales teams. Generate ad-hoc reports and analyses as requested. Maintain accurate and organized commission records.
• System Administration and Maintenance: Utilise and maintain commission management software and systems. Ensure data integrity and accuracy within the commission systems. Troubleshoot system issues and work with DS/IT to resolve problems.
• Collaboration and Communication: Collaborate with sales, finance, and other departments to resolve commission-related issues. Respond to commission inquiries from sales representatives in a timely and professional manner. Communicate commission policies and procedures effectively. Participate in audits as needed.
• Compliance: Ensure compliance with all company policies and procedures related to commission processing. Maintain confidentiality of sensitive commission data.

What you need to succeed:

• Education in Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Experience in commission administration, sales operations, or a related field.
• Proven experience in calculating and processing sales commissions and knowledge of sales and commission structures.
• Experience working with commission management software or systems and ability to learn new software.
• Proficiency in Microsoft Excel (advanced formulas, pivot tables, etc.).
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Nice to haves:

• Experience with CaptivateIQ and Salesforce.
• Familiarity with CRM systems like Salesforce.
• Experience in the Software industry.

We care about your growth and well-being:

• Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks.
• Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip.
• Academy: Regular training sessions, access to Coursera and Babbel training courses.

Our Benefits: Check them out by office here.

Flexibility: Morning person or night owl? We believe in outcome and motivated employees.

Mindset & Growth: A diverse workplace with an open, international culture, and learning environment. Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better. At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.