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For Companies At a Glance
- Tasks: Support sales by managing deal structures, pricing, and contracts efficiently.
- Company: Join commercetools, a leader in innovative commerce solutions.
- Benefits: Enjoy comprehensive health benefits, learning opportunities, and equity participation.
- Other info: Hybrid role with a vibrant office culture in London.
- Why this job: Be part of a dynamic team driving the future of commerce.
- Qualifications: 2-4 years in Deal Desk or Revenue Operations; strong analytical and communication skills.
The predicted salary is between 35000 - 42000 £ per year.
About commercetools
Real innovation starts with a strong foundation, and at commercetools, that comes from the perfect balance of our product and our people. Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. Together they are the engine of commerce innovation today. At commercetools, we power the next era of commerce for our customers. Whether it’s AI-driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.
Your Impact
As a Deal Desk Analyst, you will join the Deal Desk Team to provide operational support to our sales organization. You will be a key contributor to the deal cycle, helping ensure that sales transactions are structured correctly, pricing is accurate, and contracts are processed efficiently. You will work closely with Sales, Finance, and Legal to facilitate the smooth execution of deals from inception to order entry.
- Facilitate the Deal Lifecycle: Serve as a primary point of contact for the Sales team regarding deal structure, pricing, and contract terms.
- Execute Processes: Follow established global deal processes to ensure deals are structured in alignment with company policies and financial guidelines.
- Manage Deal Flow: Support the end-to-end process, including pricing validation, order form creation, contract reviews, and ensuring data accuracy in Salesforce.
- Coordinate Approvals: Assist in managing the workflow for non-standard commercial terms and ensure all necessary approvals are obtained prior to signature.
- Support Sales Enablement: Assist in providing guidance to the Sales team on pricing, quoting best practices, and the use of CPQ tools to improve deal velocity.
- Analyze Performance: Assist with the preparation of weekly/monthly reports on KPIs and pricing trends to provide visibility into deal desk performance.
- Maintain Data Integrity: Ensure CRM data (Salesforce/NetSuite) is accurate and up-to-date for every deal processed.
This role is hybrid, with three days a week spent in our London office.
What Sets You Apart
- Relevant Experience: 2–4 years of experience in Deal Desk, Order Management, or Revenue Operations within a SaaS environment.
- Contract Proficiency: Familiarity with reviewing, editing, and managing redlines in customer contracts.
- Analytical Rigor: Strong problem-solving skills with the ability to navigate internal resources to get deals across the line.
- Effective Communication: Clear, concise written and verbal communication skills; ability to explain process requirements to internal stakeholders.
- Operational Excellence: Detail-oriented, structured, and proactive attitude toward managing daily tasks.
- AI Aptitude: A genuine curiosity for using AI tools to streamline workflows and automate repetitive tasks.
- Technical Proficiency: Strong Excel skills and proficiency in Salesforce CRM, CPQ (DealHub preferred), and NetSuite.
Our Benefits
Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.
- Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support.
- Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs.
- Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave, so you can spend more time with your new addition.
- Our equity participation program allows you to share in our success.
Come as you are. Build with us. Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine. We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.
Deal Desk Analyst in London employer: commercetools
Contact Detail:
commercetools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deal Desk Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at commercetools on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding the deal desk process inside out. Brush up on your knowledge of Salesforce and CPQ tools, as well as common pricing strategies. Show them you’re ready to hit the ground running!
✨Tip Number 3
Don’t just talk about your experience; share specific examples of how you’ve tackled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the commercetools team.
We think you need these skills to ace Deal Desk Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that align with the Deal Desk Analyst role. Highlight your relevant experience in Deal Desk, Order Management, or Revenue Operations, and don’t forget to mention your familiarity with Salesforce and CPQ tools!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit for our team. Keep it concise but impactful, and let your personality come through.
Showcase Your Analytical Skills: As a Deal Desk Analyst, analytical rigor is key. In your application, provide examples of how you've used data to drive decisions or improve processes in previous roles. This will show us you have the problem-solving skills we’re looking for!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at commercetools
✨Know Your Numbers
As a Deal Desk Analyst, you'll be dealing with pricing and contracts, so brush up on your financial acumen. Familiarise yourself with common pricing models and how they apply to SaaS. Being able to discuss these confidently will show that you understand the core of the role.
✨Master the Tools
Get comfortable with Salesforce, Excel, and any CPQ tools mentioned in the job description, like DealHub. If you can demonstrate your proficiency during the interview, it’ll give you a leg up. Consider doing a quick tutorial or two to refresh your skills before the big day.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex processes in simple terms. You might be asked to describe how you would handle a specific deal scenario, so think through your responses and keep them concise yet informative.
✨Show Your Analytical Side
Prepare to discuss how you've used data to drive decisions in past roles. Bring examples of reports or analyses you've done that relate to deal performance or pricing trends. This will highlight your analytical rigor and problem-solving skills, which are crucial for success in this position.