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For Companies At a Glance
- Tasks: Join our Product team as a Junior Product Manager, enhancing customer experiences and driving product innovation.
- Company: Commercetools is a forward-thinking company committed to meaningful change in commerce and communities.
- Benefits: Enjoy competitive pay, stock options, flexible work hours, and a generous learning budget.
- Other info: Work remotely up to 60 days a year and access training through Coursera and Babbel.
- Why this job: Be part of a diverse team that values inclusion, innovation, and customer success while making a global impact.
- Qualifications: 2+ years in retail sales or management; strong communication skills and a product mindset are essential.
The predicted salary is between 28800 - 48000 £ per year.
Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.
- Drive Results : We think big, work smart, and execute fast to transform the future of commerce
- Cultivate Belonging : We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
- Champion Customers: We go the extra mile for our customers to help them unlock their full potential
- Adapt Boldly : We\’re curious and innovative, we take risks and grow from our failures
The Opportunity:
Join our dynamic Product team as a Junior Product Manager. Reporting to the Senior Product Manager, this role is responsible for working with the InStore team, wider commercetools organisation, customers, prospects, and partners to drive forward the InStore solution on a global basis. You\’ll play a crucial role in enhancing the product to delight customers by providing the best omnichannel experience, while monitoring globalisation and localisation considerations including fiscal compliance. As a key member of our team, you will have the autonomy to navigate the full spectrum of the discovery, design, and delivery process within our omnichannel domain, to enable engineering to create features that solve customer problems.
Your Mission:
- Represent our customers\’ product needs within a cross-functional team, with an ability to articulate and lead the requirements process with the team and stakeholders
- Be the in-house InStore product expert and manage requirements from all relevant stakeholders
- Assist and support sales and partner enablement efforts to fuel customer success
- Create user and buyer personas, business process flows, detailed specifications, user acceptance test criteria, configurations, and demo/test data
- Work with the UX Designer to enable user flows, wireframes, sketches, and/or prototypes to communicate your solution proposals with internal and customer teams
- Conduct manual user acceptance testing on delivered capabilities and work with engineering to correct and perfect product
- Collect, organize, and analyze quantitative and qualitative data to solve our customers\’ and end-users\’ problems
- Plan and conduct user research workshops, interviews, surveys, or testing sessions, defining and documenting research goals
- Scope, plan, and review documentation updates for added capabilities
- Contribute to the creation and maintenance of the product roadmap. Produce and manage Initiatives and Features in Productboard linked to Epics and Tickets in Jira.
- Stay up-to-date with industry trends, regulations, best practices, and emerging technologies to continuously improve the quality of our solutions and build top notch products that set new standards across our global landscape.
What you need to succeed:
- 2+ years of experience in retail store sales, management, or training, including store operations, payment processing, cash management, and store technology, in high street retail or department store, telco, warehouse/ware-room, or health/benefits service setting
- Strong ability to convert users\’ needs to requirements, business process flows, reports, gap analyses, and job aids
- Strong verbal and written English language communication skills
- Ability to work independently by organizing and prioritizing your workload
- Product and international mindset to add capabilities that solve varied customers\’ problems across countries, currencies, and languages
Nice to have:
- Familiarity with process flow and collaboration tools such as LucidChart, Mermaid, Visio, Omnigraffle, Miro, or Mural
- Experience with BPMN, UML, or other process modeling standards
- Experience conducting requirements reviews with cross-functional remote teams
- Product Owner or Agile/Scrum experience, training, or certification
- Product Management experience and training or Market Analysis / Strategy techniques such as Jobs To Be Done, Kano, Strategy Canvas
- Experience in enterprise solutions or any other SaaS applications for retail or e-commerce
- Experience contributing to business case / initiatives preparation including investment justifications, analysis, and visualisation
- Degree in communication or business studies
We care about your growth and well-being
Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks
️ Workation: Work up to 60 days per year in a country different from your home country, with 20 working days per trip
Learning & Development Budget
Academy: Regular training sessions, access to Coursera and Babbel training courses
Our Benefits: Check them out here
️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees
Mindset & Growth: A diverse workplace with an open, international culture, and learning environment
Come grow with us!
We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds , not just because it\’s the right thing to do, but because it makes our company better.
At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. #J-18808-Ljbffr
Junior Product Manager employer: commercetools
Contact Detail:
commercetools Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Product Manager
✨Tip Number 1
Familiarise yourself with our Guiding Stars and be ready to discuss how they resonate with your personal values. This will show that you align with our company culture and are genuinely interested in making a meaningful impact.
✨Tip Number 2
Research the latest trends in omnichannel retail and product management. Being knowledgeable about current industry practices will help you engage in insightful conversations during interviews and demonstrate your passion for the role.
✨Tip Number 3
Prepare examples from your past experiences where you've successfully converted user needs into actionable requirements. This will showcase your ability to bridge the gap between customer expectations and product development.
✨Tip Number 4
Network with professionals in the product management field, especially those with experience in retail or e-commerce. Building connections can provide valuable insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Junior Product Manager
Some tips for your application 🫡
Align with Guiding Stars: Make sure to reflect the company's values in your application. Highlight how your personal values align with their commitment to creating meaningful change, driving results, and cultivating belonging.
Tailor Your CV: Customise your CV to showcase relevant experience in product management or retail. Emphasise your ability to convert user needs into actionable requirements and any experience you have with cross-functional teams.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for the role. Discuss specific examples of how you've driven results or championed customers in previous positions.
Showcase Relevant Skills: In your application, highlight skills that are particularly relevant to the role, such as user research, data analysis, and familiarity with process flow tools. Mention any experience with Agile methodologies or product management frameworks.
How to prepare for a job interview at commercetools
✨Understand the Guiding Stars
Familiarise yourself with the company's values, known as the Guiding Stars. Be prepared to discuss how your personal values align with theirs and provide examples of how you've embodied these principles in your previous roles.
✨Showcase Your Customer-Centric Approach
As a Junior Product Manager, you'll need to champion customers. Prepare to share specific instances where you've gone the extra mile for customers or how you've gathered and acted on customer feedback to improve products or services.
✨Demonstrate Your Analytical Skills
Highlight your ability to collect, organise, and analyse data. Be ready to discuss how you've used quantitative and qualitative data to solve problems in past roles, especially in retail or product management contexts.
✨Prepare for Cross-Functional Collaboration
This role involves working with various teams. Think of examples where you've successfully collaborated with cross-functional teams, particularly in remote settings, and be ready to discuss how you managed communication and project requirements.