Named Account Executive (m/f/x) London, England, United Kingdom (Hybrid)

About commercetools

Behind every leap forward is a collective of builders, explorers, doers, makers, and problem-solvers. The kind of people who not only pioneered a more flexible approach to commerce architecture but also shaped the culture of experimentation that approach unlocked. Together they are the engine of commerce innovation today.

At commercetools, we power the next era of commerce for our customers. Whether it’s AI‐driven solutions that help enterprises make smarter business decisions, bridging digital and physical shopping experiences, or enabling entirely new ways for industries to connect with their customers, we help the world’s most ambitious companies experiment, scale, and grow without limits.

Your Impact

• As our Named Account Executive (NAE), you will be a part of the Sales team as a quota‐carrying contributor, primarily focused on developing and closing new business acquisition along with expansion within a small set of high‐value, named enterprise accounts in the UK.
• Own the Pipeline & Sales Cycle from prospecting to close: including discovery, business value development & discussions, negotiation, and contract execution. Articulate value and ROI clearly through data‐driven storytelling and consultative selling.
• Develop and Execute Strategic Account Plans: Own and execute account plans for assigned named accounts, with a focus on long‐term growth and multi‐solution adoption. Develop land‐and‐expand motions that convert initial wins into enterprise‐wide standardization across business units and regions.
• Build multi‐threaded relationships: Develop and drive relationships across the C‐suite, Executive Business Lines and IT to influence enterprise buying committees. Engage C‐Level stakeholders on strategic business priorities and how commercetools can help deliver value‐based outcomes.
• Lead Executive Business Reviews (EBRs): showcasing realized value, adoption metrics, and growth opportunities. Drive commercial expansion through strategic value engineering.
• Political Mapping & Deal Orchestration: Create and maintain detailed organizational maps (e.g., power & influence maps) to track power centers, influencers, and potential blockers. Lead and orchestrate cross‐functional pursuit teams (Solutions Engineering, Customer Success, Product, Partners, Legal) to deliver compelling, customized solutions.
• Customer Advocacy & Renewal Leadership: Ensure high customer satisfaction and retention by driving adoption and connecting measurable outcomes to business strategy. Identify risk to renewal or expansion and proactively intervene.
• Forecasting & Execution: Maintain an accurate pipeline through disciplined CRM management and forecast new business revenue with precision. Partner with cloud hyperscalers (AWS, Google Cloud, Azure) and global SI partners to influence large‐scale digital modernization deals.

What Sets You Apart

• You’re a creative problem‐solver who is wired to find solutions. You confidently dive into challenges and have a talent for making them simple for others. Your curiosity drives you to constantly grow and contribute to an environment of trust and teamwork.
• Enterprise SaaS sales experience, with a focus on selling software to large, multi‐brand organizations.
• Specific experience managing and growing a list of Named Enterprise Accounts (Fortune 1000).
• Demonstrated ability to close multi‐six‐figure and seven‐figure ACV deals.
• Deep commercial knowledge of the e‐commerce landscape, including competitors and complementary technologies (e.g., CMS, PIM, ERP).
• Proven ability to conduct consultative, business‐value‐focused sales conversations with C‐level business and IT leaders.
• Exceptional skills in territory/account planning, opportunity qualification, and rigorous forecasting.
• Fluency in a recognized sales methodology (MEDDPICC is strongly preferred).
• A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role.

Because work and life are connected, our benefits are too. We’ve designed them to give you the security, flexibility, and opportunities you need to focus on what matters most.

• Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support.
• Learning and development opportunities including an annual learning budget, access to self‐paced learning platforms and language training, personalized coaching, mentorship, and leadership programs.
• Family Leave Plus gives you additional fully paid weeks of parental leave on top of government‐provided leave, so you can spend more time with your new addition.
• Our equity participation program allows you to share in our success.

Your unique perspective is essential to our success. We are committed to building a team that reflects the world around us because we know it’s the only way to build the future. We celebrate our differences and have created a hiring process that’s fair, inclusive, and designed to let your talent shine.

We proudly welcome applicants of every race, color, religion, gender identity, sexual orientation, age, and any other part of your identity that makes you who you are. As an equal opportunity employer, we believe that our strength lies in our diversity, and we invite you to be a part of our global community.

For more information on our diversity, equity, inclusion, and belonging practices, visit this page. At commercetools, we are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.