Forward Deployed Engineer - London

CommerceIQ's AI-powered digital commerce platform is revolutionizing the way brands sell online. Our unified ecommerce management solutions empower brands to make smarter, faster decisions through insights that optimize the digital shelf, increase retail media ROI and fuel incremental sales across the world's largest marketplaces. With a global network of more than 900 retailers, our end-to-end platform helps 2,200+ of the world's leading brands streamline marketing, supply chain, and sales operations to profitably grow market share in more than 50 countries.

The Role

As a Forward Deployed Engineer, you will partner closely with our founders and the AI Product Managers to prototype and deploy AI-driven solutions that solve our customers' most pressing problems. This is a founding engineering role with high visibility; you will report directly to our Head of AI Strategy and Outcomes. You will also partner with other members of the executive leadership team who are based at our Mountain View HQ, collaborate with our Bangalore-based engineering team, and engage daily with enterprise customers. You will help define how we work with our most important customers, shape the company's first ever forward deployed engineering function, and contribute to our mission of helping brands win in AI-driven e-commerce.

Location / Travel

This position is on-site at our London office with approximately 50% travel expected to client locations. We are only considering candidates located in the London, UK area at this time.

What You'll Do

• Build prototypes with customers: Work alongside our AI Product Manager to understand real-world problems, rapidly scope use cases and create working prototypes. You'll engage in hands-on discovery and convert insights into functional demos for prospective and existing customers.
• Integrate data and create new AI agents: Ingest data from disparate sources (ERPs, ecommerce platforms, custom APIs) and build agents that solve the specific use cases uncovered during discovery.
• Own AI outcomes: Lead customer-facing demonstrations and proof-of-concepts. You'll instrument and tune models using production feedback loops to ensure prototypes deliver measurable outcomes.
• Rapidly iterate & generalize: Collaborate with engineering teams in Bangalore to transform prototypes into robust features.
• Own the full lifecycle: Support engagements from pre-sales scoping through post-deployment refinement.
• Cultivate customer relationships: Develop deep empathy for our customers' business drivers and serve as their advocate.

What You'll Bring

• Experienced engineer (4-6 years or more) with a strong foundation in software development (data structures, system design, debugging).
• Full-stack & data integration skills. Experience connecting to APIs, working with SQL/NoSQL databases, streaming/ETL pipelines and deploying AI/LLM-based agents.
• Customer-facing problem solver. You enjoy working directly with external users, conducting discovery, and translating ambiguous requirements into working solutions.
• Rapid prototyper. You are biased towards action and are comfortable delivering minimal-viable solutions, collecting feedback and iterating quickly.
• Collaborative & global. You're effective working across time zones with leadership in California and engineering in Bangalore.
• Independent & adaptable. You thrive in ambiguity, can manage your own backlog and priorities, and are motivated by the opportunity to create a new function.
• Bachelor's degree, in Computer Science, Mathematics, or a related field.

Nice to Haves

• Prior experience in a forward-deployed, solutions engineering or customer implementation role.
• Familiarity with e-commerce, retail, supply-chain or ad-tech data.
• Exposure to large-language-model applications (fine-tuning, prompt engineering, building retrieval-augmented generation workflows).

Compensation and Benefits

The typical base pay range for this role across the UK is GBP: £ 125,497 – £ 216,648 per year. In addition to salary, there is a 15%-20% annual cash bonus, along with an equity package provided as high potential pre-IPO stock options.

Base salary is just one part of your total rewards package at CommerceIQ. You may also be eligible for long-term incentives, in the form of company stock options, as well as potential discretionary bonuses. You will also receive access to:

• Comprehensive private medical insurance through Axa
• Life insurance with a cash element
• Monthly reimbursements for gym, phone, and internet
• Public holidays off and a further 25 working days' holidays

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.