At a Glance
- Tasks: Transform raw sales data into insights and enhance sales processes.
- Company: Join a dynamic SaaS company focused on innovation and collaboration.
- Benefits: Enjoy competitive pay, flexible work options, and growth opportunities.
- Other info: Be part of a supportive team that values your input and ideas.
- Why this job: Make a real impact by optimising sales operations and driving success.
- Qualifications: 2-4 years in Sales Operations with strong Salesforce and Excel skills.
The predicted salary is between 40000 - 50000 £ per year.
The GTM Operations Analyst supports revenue operations by converting raw sales data into actionable insights, maintaining CRM integrity, and improving day‑to‑day sales processes. The role works closely with Sales leadership and cross‑functional teams across Finance, Marketing, Partnerships, and Customer Success.
Responsibilities
- CRM & Data Integrity
- Own Salesforce data hygiene across accounts, contacts, opportunities, and pipeline.
- Maintain target account lists for sales reps.
- Define and enforce data governance (workflow rules, field validation, SOPs) for data accuracy.
- Proactively identify and resolve data quality issues before they impact reporting.
- Reporting & Dashboards
- Build, maintain, and continuously improve dashboards and reports.
- Track key metrics including pipeline health, velocity, win rates, quota attainment, and forecast accuracy.
- Serve as go‑to resource for visibility needs.
- Deliver regular reporting cadences and respond quickly to ad hoc requests.
- Process & Cross‑Functional Support
- Serve as process knowledge resource across the GTM motion.
- Diagnose and unblock issues in workflows such as quoting, contracting, and handoffs to Customer Success.
- Field ad hoc requests, identify patterns, and convert them into self‑serve solutions or process fixes.
- Tools & Systems
- Manage day‑to‑day use of the sales tech stack.
- Partner with Sales Systems on automation improvements, tool integrations, and adoption.
Qualifications
- 2–4 years’ experience in Sales Operations, Revenue Operations, or related analytical roles at a SaaS/technology company.
- Strong Salesforce proficiency (reports, dashboards, workflows, data management).
- Advanced Excel/Google Sheets skills (VLOOKUP, XLOOKUP, Pivot Tables).
- Experience with BI tools, especially Tableau.
- Familiarity with GTM tech stack, e.g., ZoomInfo, Clay.
- Clear communicator who translates data into actionable recommendations.
- Relationship‑driven with the ability to build credibility across all levels.
- Self‑starter comfortable managing competing priorities.
- Proactive, solutions‑oriented, and flexible.
- Experience with AI tools for productivity, analysis, or workflow automation is a plus.
We are an equal‑opportunity employer. Commerce provides reasonable accommodations for individuals with disabilities. If you need an accommodation during any part of the hiring process, let us know.
GTM Operations Analyst employer: Commerce Software UK Ltd
At Commerce, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our GTM Operations Analyst role provides ample opportunities for professional growth, with access to cutting-edge tools and a supportive team environment that values data-driven insights. Located in a vibrant area, we ensure our employees enjoy a healthy work-life balance while contributing to meaningful projects that drive our success.
StudySmarter Expert Advice🤫
We think this is how you could land GTM Operations Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your Salesforce and data analysis prowess. It’s a great way to stand out and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for interviews by practising common questions related to sales operations and data integrity. We recommend using the STAR method to structure your answers – it’ll help you shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace GTM Operations Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the GTM Operations Analyst role. Highlight your experience with Salesforce, data management, and any relevant tools like Tableau. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your experience in Sales Operations or Revenue Operations.
Showcase Your Analytical Skills:Since this role is all about turning data into insights, make sure to include examples of how you've done this in the past. Whether it’s through dashboards or reports, we want to see your analytical prowess in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the StudySmarter team!
How to prepare for a job interview at Commerce Software UK Ltd
✨Know Your Data Inside Out
As a GTM Operations Analyst, you'll be dealing with a lot of data. Make sure you brush up on your Salesforce skills and understand how to maintain data integrity. Be ready to discuss specific examples of how you've improved data quality in previous roles.
✨Showcase Your Reporting Skills
You'll need to build and maintain dashboards, so come prepared with examples of reports you've created in the past. Familiarise yourself with key metrics like pipeline health and win rates, and be ready to explain how you've used these insights to drive decisions.
✨Demonstrate Cross-Functional Collaboration
This role involves working closely with various teams. Think of instances where you've collaborated with sales, marketing, or finance. Be ready to share how you diagnosed issues and implemented solutions that benefited multiple departments.
✨Be Proactive and Solutions-Oriented
Employers love candidates who take initiative. Prepare to discuss times when you identified a problem before it escalated and how you took steps to resolve it. Highlight your ability to manage competing priorities and adapt to changing situations.
