## Enterprise Feed Manager IApplyremote type: Hybridlocations: London, United Kingdomtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR # **Welcome to the Agentic Commerce Era**## At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.The Enterprise Feed Manager at Commerce is responsible for managing a portfolio of premier advertising channel clients and ensuring the successful execution of feed initiatives across major platforms such as Google, TikTok, and Meta. This role blends technical expertise with strategic client relationship management to drive best-in-class feed performance, deliver meaningful insights, and provide ongoing value.The ideal candidate excels at managing complex technical accounts, serving as a trusted advisor to clients, and partnering with Sales on identifying revenue-generating opportunities that align with business goals. This includes promoting the adoption of Feedonomics' products and services that deliver measurable impact. Success in this role requires a strong ability to navigate technical challenges and foster cross-functional collaboration.**What You'll Do*** Manage a book of business of 10+ clients, 150+ monthly hours, or the equivalent of $40K–$50K MRR.* Serve as the primary point of contact for assigned premier advertising channel clients, acting as a Feedonomics representative and trusted advisor.* Improve revenue retention rates for your book of business by building strong referenceable working relationships with your clients from entry level to executive leaders.* Facilitate monthly virtual client meetings to review performance, discuss strategic initiatives, and foster long-term partnerships.* Partner with Sales to support strategic business reviews, renewal conversations, and growth opportunities.* Set and manage client expectations, troubleshoot issues, and escalate concerns as needed to maintain high levels of satisfaction.* Track and document client technical feed requirements, account details, and project milestones.* Provide account reporting on special projects, platform deliverables, and overall client health to internal stakeholders and leadership.* Oversee multi-client communications, delegating operational and technical tasks to support.* Configure and map data from various file formats (e.g., delimited files, XML, API, and custom scripts) for integration into the Feedonomics platform.* Assess data quality, resolve discrepancies, and optimize product feeds for performance across platforms such as Google, Meta, and TikTok.* Install, troubleshoot, and maintain Feedonomics platform integrations to ensure reliable data sync and delivery.* Collaborate with Product and Engineering teams to provide platform feedback and resolve technical challenges.* Maintain thorough documentation of account processes, optimization strategies, platform-specific nuances and client growth plans.**Who You Are*** Minimum of 3 years of experience in data feed account management, with a strong understanding of product data optimization and channel integrations* 3+ years in a client-facing support role, demonstrating a high level of professionalism, responsiveness, and client relationship management* At least 3 years of experience in digital marketing and/or e-commerce performance, with proven results in driving campaign or channel success* 3+ years of project management experience, with the ability to manage multiple workstreams and cross-functional collaboration* Excellent communication (written and verbal), persuasion, presentation, and client relationship skills are critical* Proven ability to manage multiple priorities simultaneously while consistently meeting deadlines* Highly organized and detail-oriented, with a strong customer-centric mindset* Bachelor’s degree in Business Computer Science, or Marketing preferred or equivalent work experience
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Commerce Inc Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Enterprise Feed Manager I in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Commerce Inc are looking for when hiring for a Enterprise Feed Manager I.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Commerce Inc for the Enterprise Feed Manager I, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Commerce Inc as a Enterprise Feed Manager I, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Commerce Inc’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Enterprise Feed Manager I.
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Commerce Inc, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Commerce Inc's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Commerce Inc. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Commerce Inc
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Commerce Inc uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Commerce Inc. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
