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For Companies At a Glance
- Tasks: Diagnose and repair vehicles, ensuring high-quality service and customer satisfaction.
- Company: Join a leading manufacturer in a dynamic aftersales environment.
- Benefits: Competitive salary, performance bonuses, 25 days leave, and exclusive discounts.
- Other info: Opportunities for career progression and continuous professional development.
- Why this job: Advance your career with cutting-edge training in electric and hybrid vehicle technologies.
- Qualifications: Level 3 qualification in Vehicle Maintenance & Repair and strong diagnostic skills.
The predicted salary is between 40000 - 40000 £ per year.
Basic Salary: C£40,101 (Depending on Your Experience)
OTE: £47,850 (performance-based: time saved & team profit)
Hours: Full-time, 45 hours per week (rota including weekends)
Benefits: 25 days annual leave + bank holidays (increasing with service), life assurance, pension scheme, tool insurance, colleague discounts, and lifestyle benefits.
Advance your technical career within a manufacturer-led, performance-driven aftersales environment supported by modern workshop facilities and continuous technical training. We are seeking a skilled Service Technician or a Diagnostic Technician to join a high-performing after-sales team. This role is suited to an experienced technician who is confident working to manufacturer standards, capable of complex diagnostics, and motivated by ongoing professional development — including electric and hybrid vehicle technologies.
The Role
As a Service or Diagnostic Technician within the workshop, you will be responsible for delivering accurate diagnostics, first-time fixes, and high-quality repair work, supporting both customer satisfaction and workshop efficiency. As a Service Technician, you will carry out all servicing for our clients' brand.
Key responsibilities include:
- Carrying out advanced servicing, maintenance, diagnostic and repair work across a broad vehicle range, including warranty repairs and manufacturer campaigns.
- Diagnosing and resolving mechanical, electrical and software-related faults using manufacturer diagnostic equipment and technical data.
- Completing a wide scope of work, from routine servicing through to major repairs such as timing and cambelt replacements, to a consistently high standard.
- Conducting electronic Vehicle Health Checks (eVHCs) and producing detailed, accurate technical reports and repair recommendations.
- Accurately completing digital job cards, technical write-ups and supporting documentation in line with audit, compliance and quality requirements.
- Working closely with workshop control and service teams to support productivity, quality assurance and customer outcomes.
What We’re Looking For
- IMI / City & Guilds Level 3 qualification (or equivalent) in Light Vehicle Maintenance & Repair.
- Demonstrable experience as a Service Technician or Diagnostic Technician, ideally within a franchised or manufacturer-approved environment.
- Strong diagnostic capability with proven experience in warranty repairs and complex fault-finding.
- A methodical, process-driven approach with a clear focus on safety, quality and efficiency.
- MOT Licence, desirable, not essential (training and certification available if not currently held).
- A technician committed to continuous learning and progression through manufacturer accreditation and EV/hybrid training pathways.
What’s on Offer
- Competitive basic salary with a performance-related bonus structure.
- Manufacturer-backed training, including electric and hybrid vehicle servicing and repair.
- Clear career development and accreditation pathways, including senior and master technician progression.
- Financial protection through life assurance, tool insurance and a contributory pension scheme.
- Access to exclusive colleague discounts, wellbeing support and employee benefit platform.
Vehicle Technician in Gillingham employer: Command
Contact Detail:
Command Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Technician in Gillingham
✨Tip Number 1
Network like a pro! Reach out to fellow technicians, join automotive forums, and connect with industry professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of your work, whether it’s complex diagnostics or successful repairs, bring it along to interviews. It’s a great way to demonstrate your expertise and stand out from the crowd.
✨Tip Number 3
Prepare for technical interviews by brushing up on your knowledge of electric and hybrid vehicle technologies. Companies love candidates who are keen on continuous learning, so show them you’re ready to grow with the industry!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for skilled technicians like you. Plus, it’s the best way to ensure your application gets seen by the right people.
We think you need these skills to ace Vehicle Technician in Gillingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Vehicle Technician role. Highlight your relevant experience, especially in diagnostics and repairs, and don’t forget to mention any manufacturer training you've completed. We want to see how you fit into our high-performing team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Be sure to mention your commitment to continuous learning, especially in electric and hybrid technologies.
Showcase Your Achievements: When detailing your experience, focus on specific achievements. Did you save time on repairs or improve customer satisfaction? Quantify your successes where possible. We love seeing how you’ve made a difference in previous roles!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Command
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around diagnostics and repairs. Familiarise yourself with the latest electric and hybrid vehicle technologies, as this is a key focus for the role. Being able to discuss specific examples from your experience will show you're the right fit.
✨Showcase Your Problem-Solving Skills
Prepare to discuss complex faults you've diagnosed and resolved in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting how your methodical approach led to successful outcomes. This will demonstrate your capability and confidence in handling challenging situations.
✨Be Ready for Practical Questions
Expect some scenario-based questions that test your technical skills and decision-making. Think about how you would handle specific repair tasks or customer interactions. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions about the team dynamics, training opportunities, or the company’s approach to new technologies. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.