At a Glance
- Tasks: Support the Tenancy Renewals team with rent reviews and administrative processes.
- Company: Join a dynamic lettings department in a fast-paced property environment.
- Benefits: Competitive salary, hybrid working, birthday off, and training opportunities.
- Other info: Enjoy a supportive team culture with excellent career progression.
- Why this job: Make a real impact in property management while developing your skills.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office required.
The predicted salary is between 26000 - 28000 € per year.
We are seeking an experienced and highly organised Administrator to join a busy Lettings Department, providing essential support to a Tenancy Renewals team. This is a hybrid role, working between Head Office in Springfield, Chelmsford, and home. The successful candidate will play a key role in supporting rent reviews, tenancy renewals, and associated administrative processes within a fast-paced property environment.
Key Responsibilities
- Liaise with Lettings Branch Managers to obtain and review rent recommendations
- Manage landlord rent review correspondence via DocuSign and internal systems
- Process landlord instructions and distribute actions to relevant coordinators
- Prepare rental figures and supporting data for rent review recommendations and tribunal cases
- Assist in the preparation and coordination of rent review tribunal cases
- Process general enquiries from landlords and tenants in a timely and professional manner
- Maintain accurate and up-to-date property and tenancy records on the CRM system
- Provide general administrative support to the Tenancy Renewals team
- Process and transfer rent review data between Microsoft Excel and internal CRM systems
- Assist with the preparation and issuing of tenancy-related notices
Candidate Profile
We are looking for a proactive and detail-oriented administrator with strong organisational ability and a professional approach.
Essential Skills & Attributes
- Strong “can-do” attitude with excellent organisational and prioritisation skills
- Excellent written and verbal communication skills
- Strong attention to detail and accuracy
- Team-oriented with a professional and personable manner
- IT proficient, including Microsoft Office (Word, Excel, Outlook) and ability to learn new systems quickly
Desirable
- Previous experience in residential lettings or property administration
- Familiarity with CRM systems and document management platforms
Salary & Benefits
£26,000 – £28,000 per annum (depending on experience), with potential for progression
- Birthday day off each year
- Company pension scheme
- Hybrid working arrangement
- Training and development opportunities
- Company events and team activities
- Employee referral programme
Hours of Work
Monday to Friday: 8:30am – 5:30pm
No weekend working
Working Pattern
Hybrid role: split between home working and Head Office (Springfield, Chelmsford)
Tenancy Administrator in Chelmsford employer: Command
Join a dynamic and supportive team as a Tenancy Administrator in our Lettings Department, where your organisational skills will shine in a fast-paced property environment. Enjoy the benefits of hybrid working from our Head Office in Springfield, Chelmsford, alongside opportunities for professional growth, a competitive salary, and a vibrant work culture that values teamwork and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Administrator in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Tenancy Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to tenancy administration. Think about how your skills match the job description and be ready to share specific examples of your experience in managing rent reviews and handling tenant enquiries.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and work style. We recommend checking out our website for openings that fit your profile, especially since we value proactive and detail-oriented candidates like you!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them why you’re the perfect fit for their Tenancy Renewals team.
We think you need these skills to ace Tenancy Administrator in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenancy Administrator role. Highlight your organisational skills and any relevant experience in property administration or lettings. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your skills align with our needs. Keep it professional but let your personality come through – we love a bit of character!
Show Off Your IT Skills:Since the role involves using Microsoft Office and CRM systems, make sure to mention your proficiency in these areas. If you've got experience with DocuSign or similar platforms, don’t forget to include that too – it’ll give you an edge!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at Command
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Tenancy Administrator. Brush up on your knowledge of rent reviews, tenancy renewals, and how to manage correspondence effectively. This will show that you're not just interested in the role but also prepared for it.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be ready to discuss how you've managed multiple tasks in previous jobs. Prepare examples that highlight your attention to detail and prioritisation skills, as these are crucial in a fast-paced property environment.
✨Communicate Clearly
Excellent written and verbal communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview to demonstrate your engagement and professionalism.
✨Familiarise Yourself with Tech
As the role involves using Microsoft Office and CRM systems, make sure you're comfortable with these tools. If you have experience with document management platforms, be ready to discuss it. Showing that you can quickly learn new systems will give you an edge.
