At a Glance
- Tasks: Market and let properties while providing top-notch customer service.
- Company: Established residential property business with a vibrant team culture.
- Benefits: Competitive salary, OTE of £32,000, and opportunities for personal development.
- Other info: Supportive team atmosphere with excellent career growth potential.
- Why this job: Join a fast-paced environment and make a real impact in the lettings market.
- Qualifications: Experience in lettings preferred; strong negotiation and communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Overview
Basic Salary: Dependent on experience
OTE: £32,000
Location: Colchester
The Opportunity
My client is a well-established and busy residential property business seeking a Lettings Negotiator to join their growing team. This role is ideal for someone who thrives in a fast-paced office environment, enjoys working with people, and is motivated by delivering excellent customer service alongside strong results. You will work closely with the Branch Manager and wider team to ensure properties are marketed, let efficiently, and managed in line with company standards. Flexibility and a proactive approach are essential, as the role will evolve with the needs of the business.
Key Responsibilities
- Create and upload property details using company software in line with brand guidelines
- Manage and review the applicant database, identifying motivated and suitable tenants
- Promote new instructions via phone, email, and other marketing channels
- Maximise board presence and local visibility
- Arrange, conduct, and accompany viewings, providing timely feedback to landlords
- Ensure property listings remain accurate, current, and appealing
- Take professional-standard photographs and video tours where required
- Negotiate offers and agree lets in line with client expectations and market conditions
Client Advice & Referrals
- Advise landlords and tenants on market conditions, pricing, and relevant legislation
- Upsell and refer third-party services where appropriate, including financial and conveyancing partners
- Maintain regular communication with clients throughout the instruction
Compliance & Administration
- Carry out AML checks in line with company procedures
- Secure and verify relevant identification prior to progressing tenancies
- Initiate tenant referencing and ensure all checks are completed efficiently
- Ensure all third-party referrals are made when applicants apply
Client Care & Team Support
- Work collaboratively with colleagues to support overall branch performance
- Liaise closely with tenancy progression and central support teams
- Deliver service in line with company values, behaviours, and service standards
Personal Development
- Attend training sessions, seminars, and webinars to stay up to date with legislation and market trends
- Actively develop professional knowledge and skills within the lettings sector
The Ideal Candidate
- Previous experience in residential lettings (preferred)
- Strong negotiation and customer service skills
- Ambitious, driven, and personable
- Smart, professional, and presentable
- Excellent communication and organisational skills
- Knowledge of the local lettings market
- Full UK driving licence
This role offers a basic salary dependent on experience, with an initial realistic OTE of £32,000, alongside the opportunity to develop within a supportive and busy office environment. Apply today for this great opportunity!
Lettings Negotiator in Castle Point employer: Command
Join our family-run garage in Maidstone, where we prioritise a supportive work culture and value each team member's contribution. With competitive salaries and opportunities for professional growth, we ensure our Vehicle Technicians are equipped with the skills and knowledge to excel in their roles while enjoying a fulfilling work-life balance.
