At a Glance
- Tasks: Manage vehicle progress from arrival to customer handover in a fast-paced dealership.
- Company: Leading automotive retail business with a supportive team culture.
- Benefits: Competitive salary, 25 days leave, pension scheme, and employee discounts.
- Other info: Great career progression opportunities within a well-established automotive group.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience in automotive, customer service, or administration preferred.
The predicted salary is between 30000 - 40000 £ per year.
A leading automotive retail business is seeking a highly organised and proactive Vehicle Progressor to join its busy dealership team in Oxford. This is an excellent opportunity for someone with strong administration, customer service, or automotive experience who enjoys working in a fast-paced environment and takes pride in delivering a seamless customer journey.
The Role
As a Vehicle Progressor, you will play a key role in managing the progress of vehicles from arrival at the dealership through to customer handover. Working closely with the Sales Manager, Sales Executives, and operational teams, you will ensure vehicles are prepared, presented, and ready for delivery to the highest standards.
Key responsibilities include:
- Managing the vehicle journey from stock arrival through to customer handover.
- Photographing vehicles and preparing online advertisements.
- Maintaining accurate vehicle records and updating internal systems.
- Coordinating vehicle preparation with valet and workshop teams.
- Managing vehicle keys and stock control processes.
- Supporting used vehicle appraisals and stock management activities.
- Ensuring showroom and forecourt presentation standards are maintained.
- Assisting the sales team with administration and customer communication.
- Monitoring vehicle readiness and resolving any delays in the preparation process.
- Delivering an exceptional customer experience throughout the sales process.
About You
The successful candidate will be highly organised, detail-oriented, and capable of managing multiple priorities simultaneously. You will ideally have:
- Previous experience in an automotive, customer service, administration, or dealership environment.
- Strong organisational and time-management skills.
- Excellent attention to detail and accuracy.
- Experience using CRM systems, databases, or digital platforms.
- A proactive and positive approach to problem-solving.
- Strong communication and teamwork skills.
- The ability to work efficiently in a busy, target-driven environment.
- A commitment to delivering outstanding customer service.
What's on Offer
- Competitive salary package.
- 25 days annual leave plus bank holidays.
- Company pension scheme.
- Life assurance.
- Employee discount and rewards platform.
- Ongoing training and professional development opportunities.
- Long-term career progression within a well-established automotive group.
- Supportive team environment with excellent leadership and development opportunities.
If you're looking to build a successful career within the automotive industry and enjoy being at the heart of a dealership operation, we'd love to hear from you. To apply or discuss this opportunity in confidence, please contact Command Recruitment.
Vehicle Progressor in Oxford employer: Command Recruitment
Join a leading automotive retail business in Oxford as a Vehicle Progressor, where you'll thrive in a supportive team environment that values your contributions. With a competitive salary, generous annual leave, and ongoing training opportunities, this role offers a pathway for long-term career progression within a well-established group. Experience a dynamic work culture that prioritises exceptional customer service and teamwork, making it an ideal place for those passionate about the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Progressor in Oxford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the automotive industry. You never know who might have a lead on a Vehicle Progressor role or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and showcases your skills in administration and customer service. Join relevant groups and engage with posts to get noticed by potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your experience aligns with the role of a Vehicle Progressor and how you can contribute to delivering an exceptional customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to dive into the fast-paced world of automotive retail.
We think you need these skills to ace Vehicle Progressor in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational skills and any relevant automotive or customer service experience to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for the Vehicle Progressor role. Share specific examples of how you've delivered exceptional customer service or managed multiple priorities in the past.
Show Your Enthusiasm:Let your passion for the automotive industry shine through in your application. We love candidates who are proactive and positive, so don’t hesitate to express your excitement about the opportunity!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Command Recruitment
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the automotive industry and the specific role of a Vehicle Progressor. Familiarise yourself with common terminology and processes involved in vehicle management, as this will show your genuine interest and understanding of the position.
✨Show Off Your Organisational Skills
Since the role requires strong organisational abilities, be prepared to discuss examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your skills effectively.
✨Demonstrate Customer Service Excellence
As a Vehicle Progressor, delivering an exceptional customer experience is key. Think of specific instances where you've gone above and beyond for a customer. Be ready to share these stories during the interview to illustrate your commitment to outstanding service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you. Consider asking about the team dynamics, training opportunities, or how success is measured in the role.
