At a Glance
- Tasks: Lead a workshop team, manage daily operations, and drive efficiency.
- Company: A top automotive group in the UK with a modern dealership environment.
- Benefits: Competitive salary, growth opportunities, and ongoing development.
- Why this job: Make a real impact by optimising customer service and implementing digital processes.
- Qualifications: Experience in workshop management and a passion for customer service.
- Other info: Join a dynamic team with excellent career advancement potential.
The predicted salary is between 28000 - 40000 £ per year.
A leading automotive group in the UK is seeking an experienced Workshop Controller to manage daily operations and lead a workshop team. The ideal candidate will drive workshop efficiency, optimize customer service, and implement digital processes.
This role offers a competitive salary with a basic of £28,000-£30,000 and on-target earnings of £36,000-£40,000 in a modern dealership environment with opportunities for growth and ongoing development.
Lead Workshop Controller — Drive Efficiency & Upsell in London employer: Command Recruitment
Contact Detail:
Command Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Workshop Controller — Drive Efficiency & Upsell in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the lookout for a Lead Workshop Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to workshop efficiency and customer service. This will help us tailor our answers and show that we're genuinely interested in making a positive impact.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for workshop management roles. This will boost our confidence and help us articulate our experience in driving efficiency and upselling effectively.
✨Tip Number 4
Don't forget to apply through our website! We often have exclusive listings that might not be found elsewhere. Plus, it shows that we're proactive and serious about joining the team.
We think you need these skills to ace Lead Workshop Controller — Drive Efficiency & Upsell in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing workshop operations and leading teams. Use keywords from the job description to show we’re on the same page!
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve driven efficiency or improved customer service in previous roles. We love seeing results!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about the role and how your skills align with our goals at StudySmarter. Keep it engaging and personal.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any updates!
How to prepare for a job interview at Command Recruitment
✨Know Your Numbers
As a Lead Workshop Controller, you'll need to demonstrate your understanding of workshop efficiency metrics. Brush up on key performance indicators (KPIs) relevant to the role, such as labour utilisation and customer satisfaction scores. Be ready to discuss how you've improved these in past roles.
✨Showcase Your Leadership Skills
This position requires leading a team, so be prepared to share specific examples of how you've successfully managed and motivated a workshop team in the past. Highlight any strategies you've implemented that led to improved team performance or morale.
✨Emphasise Customer Service Excellence
Customer service is crucial in this role. Think of instances where you've gone above and beyond for customers or resolved difficult situations. Be ready to explain how you would enhance customer experience in the workshop environment.
✨Familiarise Yourself with Digital Processes
Since the job involves implementing digital processes, make sure you understand the latest technologies used in automotive workshops. Research any software or tools the company might use and be prepared to discuss how you can leverage these to drive efficiency.