At a Glance
- Tasks: Manage residential properties and be the go-to person for tenant queries.
- Company: Dynamic lettings company that values its people and offers flexibility.
- Benefits: Competitive salary, strong benefits package, and career development opportunities.
- Other info: Enjoy hybrid working with a mix of home and office days.
- Why this job: Join a supportive team and make a real difference in tenants' lives.
- Qualifications: Customer-focused attitude and excellent communication skills.
The predicted salary is between 30000 - 40000 € per year.
We are seeking a proactive and customer-focused Property Manager to join a Residential Lettings team. This is a hybrid position offering flexibility following successful completion of probation. After this period, the majority of work can be undertaken from home, with four days per month required in Head Office (Springfield, Chelmsford) or within a local branch location. We are committed to recognising our people as our greatest asset and offer a competitive salary alongside a strong benefits package, reward schemes, and long-term career development opportunities.
Key Responsibilities
- Act as the first point of contact for maintenance-related queries from private tenants
- Respond to enquiries via telephone and email in a professional and timely manner
- Liaise with landlords, providing regular updates on maintenance progress and resolution timelines
- Instruct approved contractors, arrange access, and coordinate property visits for quotations and repairs
- Maintain accurate records of all communications, actions, and case progress within internal systems
- Oversee property compliance and statutory safety obligations
- Coordinate compliance checks including Gas Safety Certificates, EPCs, Electrical Inspections, Smoke Carbon Monoxide Alarm compliance, and related tasks
Residential Property Manager in Essex employer: Command Recruitment
Join a dynamic team as a Residential Property Manager in Chelmsford, where we prioritise our employees' well-being and professional growth. Enjoy a flexible hybrid working model, competitive salary, and a comprehensive benefits package that reflects our commitment to recognising our people as our greatest asset. With opportunities for long-term career development and a supportive work culture, this role offers a meaningful and rewarding career path in the property management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Property Manager in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field. Attend local events or join online forums where you can meet people who might know about job openings. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by practising common questions related to property management. Think about scenarios you’ve faced and how you handled them. We want you to shine when discussing your experience with maintenance queries and compliance checks!
✨Tip Number 3
Showcase your customer service skills! In your conversations with potential employers, highlight your proactive approach and ability to handle tenant enquiries. They’ll love hearing about how you keep tenants happy and informed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals ready to join our Residential Lettings team!
We think you need these skills to ace Residential Property Manager in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in property management and customer service. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for residential lettings and how you can contribute to our team. Keep it professional but let your personality come through.
Showcase Your Communication Skills:As a Property Manager, communication is key. In your application, demonstrate your ability to handle queries and liaise with tenants and landlords effectively. We love candidates who can convey information clearly and professionally.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Command Recruitment
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Residential Property Manager. Familiarise yourself with maintenance processes, compliance checks, and how to handle tenant queries. This will show that you're proactive and ready to hit the ground running.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for tenants and landlords, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past roles, whether it’s resolving issues or providing updates. This will highlight your customer-focused approach.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully managed maintenance issues or compliance challenges. Be ready to discuss how you coordinated with contractors or handled tricky situations. This will illustrate your ability to manage the unexpected.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and career development opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers.
