At a Glance
- Tasks: Support the Tenancy Renewals team with rent reviews and administrative processes.
- Company: Join a dynamic lettings department in a hybrid working environment.
- Benefits: Competitive salary, birthday off, pension scheme, and training opportunities.
- Other info: Enjoy a supportive team culture with great career progression potential.
- Why this job: Make a real impact in property management while developing your skills.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office required.
The predicted salary is between 26000 - 28000 € per year.
We are seeking an experienced and highly organised Administrator to join a busy Lettings Department, providing essential support to the Tenancy Renewals team. This is a hybrid role, working between Head Office in Springfield, Chelmsford, and home. The successful candidate will play a key role in supporting rent reviews, tenancy renewals, and associated administrative processes within a fast-paced property environment.
Key Responsibilities
- Liaise with Lettings Branch Managers to obtain and review rent recommendations
- Manage landlord rent review correspondence via DocuSign and internal systems
- Process landlord instructions and distribute actions to relevant coordinators
- Prepare rental figures and supporting data for rent review recommendations and tribunal cases
- Assist in the preparation and coordination of rent review tribunal cases
- Process general enquiries from landlords and tenants in a timely and professional manner
- Maintain accurate and up-to-date property and tenancy records on the CRM system
- Provide general administrative support to the Tenancy Renewals team
- Process and transfer rent review data between Microsoft Excel and internal CRM systems
- Assist with the preparation and issuing of tenancy-related notices
Candidate Profile
We are looking for a proactive and detail-oriented administrator with strong organisational ability and a professional approach.
Essential Skills & Attributes
- Strong "can-do" attitude with excellent organisational and prioritisation skills
- Excellent written and verbal communication skills
- Strong attention to detail and accuracy
- Team-oriented with a professional and personable manner
- IT proficient, including Microsoft Office (Word, Excel, Outlook) and ability to learn new systems quickly
Desirable
- Previous experience in residential lettings or property administration
- Familiarity with CRM systems and document management platforms
Salary & Benefits
£26,000 - £28,000 per annum (depending on experience), with potential for progression. Birthday day off each year, company pension scheme, hybrid working arrangement, training and development opportunities, company events and team activities, employee referral programme.
Hours of Work
Monday to Friday: 8:30 am - 5:30 pm. No weekend working.
Working Pattern
Hybrid role: split between home working and Head Office (Springfield, Chelmsford).
Tenancy Administrator in Chelmsford employer: Command Recruitment
Join a dynamic and supportive team as a Tenancy Administrator in our thriving Lettings Department, where your contributions will be valued and recognised. Enjoy a hybrid working arrangement that promotes work-life balance, alongside competitive salary packages and opportunities for professional development. With a strong emphasis on teamwork and employee engagement, our Springfield office fosters a vibrant culture that encourages growth and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Administrator in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the property sector and let them know you're on the hunt for a Tenancy Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions related to tenancy administration. Think about how your skills match the job description, especially your organisational abilities and attention to detail. Practice your answers so you can impress the hiring team!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with CRM systems and Microsoft Office, especially Excel. Being able to demonstrate your proficiency in these tools during an interview will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Tenancy Administrator in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Tenancy Administrator role. Highlight your organisational skills and any relevant experience in property administration. We want to see how you can bring your 'can-do' attitude to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Lettings Department. Be sure to mention your attention to detail and how you handle fast-paced environments, just like we do at StudySmarter.
Show Off Your IT Skills:Since the role involves using Microsoft Office and CRM systems, make sure to mention your proficiency in these areas. If you've got experience with DocuSign or similar platforms, let us know – we love tech-savvy candidates!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Command Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Tenancy Administrator. Brush up on your knowledge of rent reviews, tenancy renewals, and how to manage landlord correspondence. This will show that you're not just interested in the role but also prepared for it.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, be ready to share examples from your past experiences where you've successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your proactive approach.
✨Communicate Clearly
Excellent written and verbal communication skills are essential for this position. During the interview, practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask about the team dynamics or communication processes within the Lettings Department.
✨Familiarise Yourself with Tech
As the role involves using Microsoft Office and CRM systems, make sure you're comfortable discussing your IT proficiency. If you have experience with specific software or document management platforms, mention that too. Showing that you can quickly learn new systems will give you an edge.
