At a Glance
- Tasks: Manage residential properties and be the go-to person for tenant queries.
- Company: Join a supportive team in a leading property management company.
- Benefits: Competitive salary, bonuses, extra holiday, and career development opportunities.
- Other info: Full training provided with opportunities for professional accreditations.
- Why this job: Make a difference in people's lives while enjoying flexible working arrangements.
- Qualifications: No prior experience needed; just bring your problem-solving skills and enthusiasm.
The predicted salary is between 26000 - 28000 € per year.
We are seeking a proactive and customer-focused Property Manager to join a Residential Lettings team. This is a hybrid position offering flexibility following successful completion of probation. After this period, the majority of work can be undertaken from home, with four days per month required in Head Office (Springfield, Chelmsford) or within a local branch location.
We are committed to recognising our people as our greatest asset and offer a competitive salary alongside a strong benefits package, reward schemes, and long-term career development opportunities.
Key Responsibilities- Act as the first point of contact for maintenance-related queries from private tenants
- Respond to enquiries via telephone and email in a professional and timely manner
- Liaise with landlords, providing regular updates on maintenance progress and resolution timelines
- Instruct approved contractors, arrange access, and coordinate property visits for quotations and repairs
- Maintain accurate records of all communications, actions, and case progress within internal systems
- Oversee property compliance and statutory safety obligations
- Coordinate compliance checks including Gas Safety Certificates, EPCs, Electrical Inspections, Smoke & Carbon Monoxide Alarm compliance, and related documentation
- Liaise closely with contractors, landlords, tenants, and internal departments to ensure full regulatory compliance
- Monitor outstanding compliance items and proactively follow up to ensure timely completion
- Maintain regular communication with local lettings branches and internal property management teams
We welcome applicants from a range of backgrounds; prior property management experience is not essential, as full training will be provided.
Essential Skills & Attributes- Strong problem-solving ability with a proactive, "can-do" approach
- Excellent written and verbal communication skills
- Professional and confident manner when dealing with clients and stakeholders
- Strong organisational skills with the ability to prioritise a busy workload
- IT proficient, including MS Office (Word, Excel, Outlook)
- Experience in residential lettings, property management, customer service, or maintenance coordination
- Basic understanding of property compliance (training provided if not)
Full initial and ongoing training provided. Opportunity to gain professional property management accreditations. Financial support provided for relevant courses and qualifications.
Salary & BenefitsBasic salary £26,000 - £28,000 per annum (depending on experience). Performance-related bonuses. Birthday day off each year. Enhanced holiday entitlement increases with length of service. Long-service rewards every five years (including experiences, weekends away, or vouchers). Comprehensive training and career development support.
Hours of WorkMonday to Friday: 8:30am - 5:30pm. Occasional Saturdays on a rota basis (approximately 1 in 6), working from home. Time off in lieu provided for Saturday working.
Working PatternInitial probation period: Fully office-based at Head Office (Springfield, Chelmsford). Post-probation: Hybrid working model. Majority home-based 4 days per month in Head Office or branch location.
Residential Property Manager in Chelmsford employer: Command Recruitment
Join a dynamic team as a Residential Property Manager in Chelmsford, where we prioritise our employees' growth and well-being. Enjoy a competitive salary, flexible hybrid working arrangements, and a robust benefits package that includes performance bonuses and long-service rewards. With comprehensive training and career development opportunities, we are dedicated to fostering a supportive work culture that values your contributions and encourages professional advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Residential Property Manager in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property management field. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your online presence sorted! Make sure your LinkedIn profile is up-to-date and reflects your skills in property management. Engage with relevant content and connect with industry professionals to boost your visibility.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Be ready to discuss how your proactive approach and problem-solving skills can benefit their residential lettings team. Show them you’re the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Residential Property Manager in Chelmsford
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and show us that you're a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Property Manager role. Highlight any relevant skills or experiences that match the job description. This shows us that you've done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of what makes you a great candidate.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Command Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Residential Property Manager. Brush up on property compliance, maintenance coordination, and customer service skills. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves liaising with tenants, landlords, and contractors, practice your verbal and written communication skills. Prepare examples of how you've effectively communicated in past roles, especially in challenging situations. This will demonstrate your professional manner and problem-solving ability.
✨Be Proactive
During the interview, highlight your proactive approach to problem-solving. Share specific instances where you took the initiative to resolve issues or improve processes. This aligns perfectly with the company's focus on a 'can-do' attitude and will set you apart from other candidates.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and the hybrid working model. This shows that you're not only interested in the job but also in how you can grow within the company. It’s a great way to demonstrate your enthusiasm for the role and your long-term commitment.
