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- Tasks: Engage with customers, manage bookings, and deliver top-notch service in a premium automotive environment.
- Company: Join a high-performing team at a leading premium automotive dealership in Brighton.
- Benefits: Competitive salary, OTE earnings, structured training, and career development opportunities.
- Other info: Enjoy a supportive work culture with opportunities for growth and learning.
- Why this job: Be part of a dynamic team and enhance your customer service skills in the automotive industry.
- Qualifications: Experience in customer service and strong organisational skills are essential.
The predicted salary is between 29500 - 40000 £ per year.
An exciting opportunity has arisen for an experienced Service Advisor to join a busy and high-performing team at a premium automotive dealership in Brighton. This role is ideally suited to someone who is highly organised, customer-focused, and confident in delivering a first-class service experience. You'll also benefit from a structured, manufacturer-led training programme, offering ongoing development and accredited status.
The Package:
- £29,500 basic salary
- On-target earnings of £40,000
- Monday to Friday: 8:00am - 6:00pm
- 1 in 4 Saturdays: 8:00am - 1:00pm
Key Responsibilities:
- Liaising with customers regarding outstanding work and service updates
- Managing bookings including appointments, reservations, and MOTs
- Maintaining accurate customer records and supporting database growth
- Delivering excellent customer service and processing payments
- Keeping customers informed throughout their vehicle's time in the workshop
- Accurately completing job cards and documentation
- Working closely with internal departments to maximise opportunities
- Managing courtesy cars effectively
- Handling customer queries and complaints in a professional manner
Service Advisor in Brighton employer: Command Recruitment
Contact Detail:
Command Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Brighton
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll be the face of the dealership. Role-play common scenarios with friends or family to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for that Service Advisor role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Advisor in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Service Advisor role. Highlight your customer service experience and any relevant automotive knowledge to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about the automotive industry and how you can contribute to our high-performing team. Keep it engaging and personal.
Showcase Your Organisational Skills: As a Service Advisor, being organised is key. In your application, mention specific examples of how you've managed bookings or handled multiple tasks efficiently in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Command Recruitment
✨Know Your Stuff
Before the interview, make sure you’re familiar with the premium automotive brand and its values. Research their latest models, services, and customer service philosophy. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Service Advisor, you'll be the face of the dealership. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you handled difficult situations or complaints to demonstrate your problem-solving skills.
✨Practice Common Interview Questions
Anticipate questions related to managing bookings, handling customer queries, and working with internal departments. Practising your responses will help you articulate your thoughts clearly and show that you’re organised and prepared.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for the interview. A polished appearance reflects your seriousness about the role and aligns with the premium nature of the brand. It’s all about showing you can represent them well.