At a Glance
- Tasks: Provide top-notch support for Dynamics 365 Business Central clients and troubleshoot system issues.
- Company: Join a leading Microsoft Partner known for innovative solutions.
- Benefits: Up to £55,000 salary, performance bonus, funded certifications, and 25+ days holiday.
- Other info: Enjoy a supportive culture with clear career progression opportunities.
- Why this job: Work with cutting-edge Microsoft technologies and make a real impact across diverse industries.
- Qualifications: Experience with Dynamics 365 Business Central and strong problem-solving skills required.
The predicted salary is between 42000 - 66000 £ per year.
Salary: Up to £55,000 + bonus + excellent benefits
Join a Leading Microsoft Partner
I am hiring for a growing and well-established Microsoft Dynamics Partner specialising in delivering innovative solutions built on Microsoft Dynamics 365 Business Central. Due to continued growth and new client wins, we are looking for a skilled D365 Business Central Support Consultant to join the expert support team. This is an excellent opportunity to work in a true consultancy environment, supporting a diverse client base across multiple industries, while developing your functional and technical expertise with the latest Microsoft technologies.
The Role
As a Business Central Support Consultant, you will provide high-quality functional support to external clients, ensuring they gain maximum value from their ERP solution. You will work closely with consultants, developers, and project teams in a collaborative partner environment.
Key Responsibilities
- Provide 1st, 2nd, and 3rd line support for Dynamics 365 Business Central clients
- Troubleshoot and resolve functional system issues across finance and operations
- Support key modules including Finance, Sales, Purchasing, Inventory, and Warehousing
- Manage support tickets and deliver resolutions within agreed SLAs
- Liaise with internal development teams for bug fixes and system enhancements
- Assist with client system upgrades, testing, and minor configuration changes
- Build strong relationships with clients and provide excellent customer service
- Contribute to internal documentation and knowledge sharing
Skills & Experience Required
- Proven experience supporting Dynamics 365 Business Central or Dynamics NAV
- Experience working for a Microsoft Partner, consultancy, or supporting multiple clients is highly desirable
- Strong functional knowledge, particularly within Finance modules
- Excellent problem-solving and communication skills
- Ability to prioritise and manage multiple client requests
- Understanding of AL, extensions, or integrations would be advantageous but not essential
What’s on Offer
- Salary up to £55,000
- Performance bonus
- Clear career progression path into Senior Consultant or Functional Consultant roles
- Funded Microsoft certifications and training
- Exposure to multiple industries and projects
- Pension
- 25+ days holiday
- Supportive and collaborative partner culture
Why Join?
- Work with the latest Microsoft cloud technologies
- Be part of a recognised and growing Microsoft Partner
- Gain exposure to exciting implementation and upgrade projects
D365 Business Central Support Consultant employer: Comley Jones
Comley Jones is an exceptional employer that fosters a dynamic and collaborative work culture, offering its Sales Executives the opportunity to thrive in a hybrid environment across the UK. With uncapped commission potential and a focus on professional development, employees are encouraged to grow their skills while making a significant impact within the Microsoft ecosystem. The company values innovation and teamwork, ensuring that every team member feels supported and empowered to achieve their goals.
StudySmarter Expert Advice🤫
We think this is how you could land D365 Business Central Support Consultant
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Comley Jones values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Comley Jones might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Comley Jones!
✨Direct Apply to Comley Jones
Let's not forget to apply directly through the Comley Jones website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace D365 Business Central Support Consultant
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Comley Jones.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Comley Jones. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Comley Jones
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
