Support Assistant (Permanent) in Stornoway

Self-Directed Support Assistant, Stornoway (9640) 37 hours per week, permanent post £30,758 - £31,935 per annum ( inclusive of £2,997 Distant Islands Allowance ) The Self-Directed Support Assistant will co-ordinate the delivery of the Self-Directed Support Act (2013) including providing information, advice and support to people who access Direct Payments. You will co-ordinate a range of projects/areas of work across Direct Payments policy, professional practice, and guidance. It is essential that you hold a SVQ Level 2 – Administration, equivalent qualification or equivalent experience. You will have a good knowledge of effective customer care, office procedures, Health & Social Care Services and Self-Directed Support. Excellent verbal and written communication skills, competent use of IT Systems and customer service experience are essential for this post. This position is subject to a Level 1 Disclosure by Disclosure Scotland ( Disclosure levels - mygov.Employees are required to comply with information security policies and may be required to use Multi-Factor Authentication (MFA) or other approved authentication methods when accessing Comhairle systems. Salary for the above post is inclusive of Distant Islands Allowance. Use of Artificial Intelligence (AI) tools , such as Copilot and ChatGPT, may be used to support your application preparation, for example by generating ideas or checking spelling and grammar. Applications that appear to rely heavily on AI-generated content may not be progressed. We also recommend checking your inbox, junk folder, and your MyJobScotland account regularly for updates.