At a Glance
- Tasks: Support residents, maintain accommodation, and ensure a safe living environment.
- Company: Housing Services Section in Stornoway, dedicated to helping those in need.
- Benefits: Competitive pay, flexible shifts, and the chance to make a difference.
- Other info: In-person interviews provide a chance to meet the team and see the work environment.
- Why this job: Join a supportive team and help vulnerable individuals find stability.
- Qualifications: Experience with homeless individuals and strong interpersonal skills required.
The predicted salary is between 15 - 15 £ per hour.
£15.94 per hour (inclusive of £1.55 Distant Islands Allowance per hour). Required by the Housing Services Section to staff its shared temporary accommodation unit in Stornoway.
Duties will include:
- providing general advice and support to residents;
- preparing and cleaning rooms for allocation to new residents;
- monitoring general conduct of residents;
- monitoring entry to the building and ensuring residents and visitors are complying with house rules;
- undertaking regular inspections of rooms and premises and ensuring all communal areas are cleaned on a daily basis;
- assisting with the collection of rents and service charges;
- carrying out fire alarm checks.
You will have an understanding of the needs of homeless persons and experience of working with the client group or similar, good interpersonal and customer care skills, the ability to handle conflict and cope with emergencies, and flexibility in terms of shift working.
This post is subject to membership of the Protecting Vulnerable Groups (PVG) Scheme in respect of regulated work with adults. Salary for the above post is inclusive of Distant Islands Allowance.
It is vital you read the job description and person specification; in your Experience statement please detail how you meet each of the essential criteria we ask for in the person specification.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
Closing Date: Monday 15 June 2026.
Relief Accommodation Warden, The Acres, Stornoway (5623) - CNS06278 employer: Comhairle nan Eilean Siar
The Acres in Stornoway is an exceptional employer, offering a supportive work environment where employees can make a meaningful impact on the lives of vulnerable individuals. With competitive pay that includes a Distant Islands Allowance, a strong focus on employee development, and a culture that values teamwork and community engagement, this role as a Relief Accommodation Warden provides not only job satisfaction but also opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Relief Accommodation Warden, The Acres, Stornoway (5623) - CNS06278
✨Tip Number 1
Get to know the team before your interview! If you can, visit The Acres or check out their social media. This way, you’ll have a feel for the environment and can tailor your answers to show you’re a great fit.
✨Tip Number 2
Practice your interpersonal skills! Since this role involves supporting residents, think of examples from your past where you’ve helped others or resolved conflicts. We want to see how you handle real-life situations.
✨Tip Number 3
Be ready for those tricky questions! Prepare to discuss how you’d manage emergencies or difficult residents. Show us that you can stay calm under pressure and have a solid plan in mind.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Acres.
We think you need these skills to ace Relief Accommodation Warden, The Acres, Stornoway (5623) - CNS06278
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure to read the job description and person specification thoroughly. We want to see how you meet the essential criteria, so take notes on what’s important and tailor your application accordingly.
Showcase Your Experience:In your experience statement, highlight any relevant work with homeless individuals or similar client groups. We’re looking for specific examples that demonstrate your interpersonal skills and ability to handle conflict, so don’t hold back!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Comhairle nan Eilean Siar
✨Know the Role Inside Out
Make sure you thoroughly read the job description and person specification. Understand the key responsibilities, like providing support to residents and monitoring conduct. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Interpersonal Skills
Since this role involves working closely with residents, be prepared to discuss your interpersonal skills. Think of examples where you've successfully handled conflict or provided excellent customer care. This will demonstrate your ability to connect with people in challenging situations.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as emergencies or conflicts with residents. Practise your responses to these scenarios, focusing on your problem-solving skills and flexibility in shift work. This will show you can think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
