Infrastructure Change Engineer

This sub family is responsible for providing on-site consultation oversight and integration support of existing hardware, software, network configurations and new system initiatives for all sites within the area of responsibility. Advises on technical requirements for products and services, support equipment and electronic equipment installations. Provides guidance for the handling, installation and utilisation of various systems and equipment. Duties may also include assisting in the development and ensuring adherence to area-wide procedural/policy changes.

Your Role and Primary Responsibilities:

• IMPACT: Works independently to achieve day-to-day objectives with significant impact on operational results or project deliverables. Responsible for entire projects or processes within a technical area. Typically responsible for coaching and reviewing the work of lower level technical staff.
• COMPLEXITY: Develops technical solutions that require collaboration with internal experts, deep analysis and understanding of impact on end-product/solution. Develops solutions to technical problems and issues that are unclear and require deep technical knowledge.
• COMMUNICATION: Communicates with internal and client project team members. Works to influence team members regarding solution design, process and/or approaches.
• LEADERSHIP & TALENT MANAGEMENT: Requires deep understanding of and ability to apply principles, theories, and concepts of a technical domain and has broad understanding of other related specialty areas.

TYPICAL EDUCATION & EXPERIENCE: Typically requires BS and years of prior relevant experience or Master’s with years of prior relevant experience.

Required Skills and Experience:

• Design, build, test and ongoing management of SCCM infrastructure
• Design, build, test and ongoing management of a VDI solution using VMWare
• Deployment and support experience with Dell server hardware
• Management and troubleshooting of storage technologies including Dell and NetApp
• Management and troubleshooting of Active Directory within an on-premise environment
• Development of a customer desktop build with a number of bespoke/legacy applications
• Packaging of applications
• Excellent communications skills, organisational skills and independent and autonomous working
• Experience in ITIL ICT service delivery on critical infrastructure
• Experience of working under pressure to meet deadlines while handling multiple priorities
• Experience in patch management including analysis and deployment
• Understanding of the importance of stakeholder management and organisational acumen
• Provide up to date and accurate reporting to programme and customer
• Demonstrable ability to adapt to new technologies, skillsets and to learn quickly
• Worked in a business or safety-critical environment previously
• Excellent understanding of end-to-end engineering processes

Additional Desirable Experience (Optional):

• Design, build, test and ongoing management of O365 (Exchange, Teams)
• Management and troubleshooting of Microsoft Exchange (on premise)
• Design, build, test and ongoing management of Ivanti infrastructure
• Design, build, test and ongoing management of MDT infrastructure

Preferred Qualifications: Clearance to Start DV

Pay Range: £47,600.00 – £61,000.00

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider qualified applicants with criminal histories consistent with relevant laws. Leidos is an equal opportunity employer/disability/vet.