Head of Finance in Letchworth

Comfort Plus Products Ltd. is a leading UK provider of mobility and comfort solutions. Since 2000, our family-run team has been designing and crafting reclining chairs and adjustable beds to support people with reduced mobility. Every chair and bed is made to order right here in the UK - a fact we couldn't be prouder of. We work closely with residents, families, and care providers to improve comfort, independence, and quality of life. Our approach is built on empathy, professionalism, and trust, ensuring every customer receives expert guidance and outstanding service. We are currently looking for an experienced Head of Finance to take ownership of our finance function and play a key role in shaping our future.

Our finance systems and infrastructure have undergone significant change and development, including the implementation of Xero. We are now looking for a strategic and commercially minded finance leader who can build on these foundations, strengthen our financial planning and insight, and help us successfully navigate our next stage of growth.

This is not simply a reporting role. Working closely with our Managing Director and Senior Leadership Team, you will provide the financial insight, challenge and direction needed to support confident commercial decisions and sustainable growth.

What you will be responsible for:

You will lead the finance function and a small finance team, with responsibility for:

• Leading the company's financial strategy, planning and forecasting
• Developing annual budgets and longer-term financial projections
• Providing meaningful financial insight to the MD and Senior Leadership Team
• Supporting strategic and commercial decision-making through modelling and scenario analysis
• Maintaining strong control of profitability, margins, cash flow and working capital
• Identifying opportunities to improve business performance, efficiency and return on investment
• Providing financial analysis for new revenue streams and growth opportunities
• Developing clear management information, dashboards and Board reporting
• Ensuring robust financial controls, governance, compliance and audit readiness
• Maximising the use of Xero and continuing to optimise our finance systems, reporting and processes
• Leading, developing and strengthening the finance team
• Partnering with leaders across the business to improve financial understanding and accountability

What we are looking for:

We are looking for a qualified senior finance professional who can demonstrate that they have successfully led a finance function within a growing SME.

You will need:

• A recognised professional accountancy qualification – preferably CIMA, however candidates with ACA/ACCA will also be considered
• Previous experience of Xero, with the ability to help us maximise its capabilities
• Proven experience of leading and managing the finance function within a growing small or medium-sized business
• A strong track record of helping a business transition from a more operational finance function to a strategic, commercially focused finance function
• Experience of working closely with an MD, Board or senior leadership team
• Strong budgeting, forecasting, cash flow and financial modelling experience
• Excellent commercial awareness and the ability to turn financial information into clear business recommendations
• Experience of developing and leading a finance team
• Strong systems capability, with experience of using finance systems (ideally Xero) and other key business systems (i.e. CRM), reporting and automation to improve efficiency and insight
• The confidence to challenge constructively and influence senior decision-making.

Ideally, you will also bring:

• Previous experience within a retail environment, although this is not essential

The person

You will be someone who can balance commercial ambition with strong financial discipline.

You will be comfortable getting into the detail, when necessary, but your real value will come from being able to step back, understand the bigger picture and use finance to help shape business strategy.

You will be collaborative, pragmatic and able to communicate complex financial information in a way that makes sense to people outside of finance.

As a family-run business, trust, integrity and long-term thinking matter enormously to us. We're therefore looking for someone who can combine strong financial leadership with a genuine desire to understand our business, our people and where we want to go next.

This is an opportunity to take on a genuinely influential finance leadership position at an exciting stage in our development.

With Xero now implemented, you will have the opportunity to build on these foundations and move the finance function forward – developing stronger financial insight, supporting strategic decisions and helping ensure that our continued growth is both profitable and sustainable.

If you are an experienced SME finance leader looking for the opportunity to make a real impact on the direction and growth of a business, we would love to hear from you.

What we offer

• Salary £75,000 to £85,000 depending on experience
• SLT Bonus
• Holiday allowance of 25 days, plus bank holidays, plus your birthday off
• The chance of earning an extra £400 per month with our Comfort Rewards Scheme which is based on us hitting our order intake targets for any given month.
• Long-term career opportunities within a growing UK business
• 24/7 Employee health and wellbeing helpline

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