At a Glance
- Tasks: Coordinate referrals and assessments, ensuring smooth communication and documentation.
- Company: Comfort Care Services, a supportive team dedicated to helping others.
- Benefits: Permanent full-time role with a friendly work environment and career growth.
- Other info: Join a diverse team committed to equality and safeguarding vulnerable adults.
- Why this job: Make a real difference in people's lives while developing your administrative skills.
- Qualifications: Experience in administration, excellent IT skills, and a proactive attitude.
Referral & Assessment Coordinator Immediately Available Opportunity Comfort Care Services | Slough HQ, Berkshire | Permanent | Full-time | Monday to Friday, 9.00am to 5.00pm About the opportunity We at Comfort Care Services are looking for an experienced Senior Administrator to join our Assessments Team as a Referral & Assessment Coordinator. You will take ownership of the administration supporting each referral from initial enquiry through assessment, funding and move-in. This role will suit someone who works confidently and independently, uses initiative and can keep complex information, deadlines and stakeholders moving without close supervision. Experience within health care, social care, mental health or supported living is highly desirable. Key responsibilities * Act as the first point of contact for new referrals, ensuring information is recorded accurately and progressed promptly. * Coordinate assessments, calendars, documentation and communication with assessors and relevant stakeholders. * Prepare and update support plans, risk assessments, compatibility checks, nomination forms and move-in information. * Maintain accurate vacancy, capacity, service user, funding and hours information across databases, spreadsheets and internal systems. * Follow up referrals, costings and funding decisions, keeping clear records and providing timely updates. * Liaise professionally with assessment, operations, care, finance, housing providers and external partners. * Maintain complete, confidential and audit-ready service user records. * Produce regular vacancy, capacity, hours and portal updates to agreed schedules. What we are looking for * Senior administration experience: Experience working within a demanding but friendly office and team. * Independent working: able to prioritise, make sound day-to-day decisions and progress work with minimal supervision. * Self-motivation: proactive, organised and confident following up actions and keeping work moving. * Excellent IT and systems experience: confident using databases, spreadsheets, strong working knowledge of Microsoft Excel, Word, PowerPoint, Outlook and Teams * Excellent communication skills: clear and professional written and verbal communication with internal and external stakeholders. * Accuracy and judgement: exceptional attention to detail, discretion and professionalism when handling sensitive information. * Sector experience: health care, social care, mental health or supported living experience is highly desirable. * Education: A-level English and Maths, or equivalent, or above. A relevant administration, business support or health and social care qualification is desirable. Why join Comfort Care Services? You will join a supportive team where strong administration directly helps people access appropriate care and support. Your work will connect assessment, operations, finance and care teams while giving you genuine ownership of a varied and important workload. Our commitment Comfort Care Services is committed to equality, diversity, inclusion and safeguarding vulnerable adults. We welcome applications from all backgrounds. Appointment is subject to satisfactory references, proof of right to work in the UK and an Enhanced DBS check where required. Apply today Tell us how your senior administration experience, sector knowledge and systems skills would strengthen our Assessments Team. #SeniorAdministrator #AdministrationJobs #HealthAndSocialCare #SupportedLiving #MentalHealthJobs #ImmediateStart #HiringNow #JobOpportunity #SloughJobs #JoinOurTeam #ExcelSkills #MicrosoftOffice
Referral & Assessments COORDINATOR employer: Comfort Care Services
Join a compassionate and dedicated team in Redhill, where your role as a Support Assistant will truly make a difference in the lives of adults with mental health needs. We offer a supportive work culture, comprehensive paid training, and clear pathways for career progression, ensuring that you feel valued and empowered in your role. With flexible shift options and additional benefits like paid overtime and company-funded DBS checks, this is an excellent opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Referral & Assessments COORDINATOR
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Comfort Care Services.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Comfort Care Services.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Comfort Care Services, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Referral & Assessments COORDINATOR
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Comfort Care Services.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Comfort Care Services.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Comfort Care Services. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Comfort Care Services. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Comfort Care Services
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Comfort Care Services’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
