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- Tasks: Lead a dedicated team providing high-quality care to individuals with mental health conditions.
- Company: Compassionate organisation focused on mental health support and teamwork.
- Benefits: Rewarding role with opportunities for professional development and training.
- Other info: Join a supportive environment with a focus on continuous improvement and teamwork.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: QCF L3 in Health and Social Care or working towards it, plus strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a compassionate, experienced, and motivated Team Leader to join our Company. This is a rewarding opportunity to lead a dedicated group of support staff delivering high-quality care to individuals experiencing mental health conditions.
Responsibilities:
- Supporting the Manager in day-to-day operations of the service.
- Maximisation of Service User interests by liaising with internal and external stakeholders, developing, maintaining, and implementing a person-centred support plan for each Service User.
- Overseeing the personal delivery of physical and mental support to Service Users, as well as monitoring and maintaining safeguarding the rights and dignity of each Service User.
- Routine assessment and communication of Service User development to interested stakeholders and overseeing effective control of Service User financials where commissioned and the trackers are updated.
- Fostering a positive environment in which Service Users and staff actively engage, establishing and ensuring regular conduct of open and transparent two-way communication with Service Users and staff.
- Working to support the service manager to maintain the compliance of the service.
- Responding to emergencies and providing guidance and support to subordinate staff.
- Actively engaging in performance and discipline management to maximise staff performance and assure compliance with company procedures.
- Conducting staff training needs analysis and the coordination and delivery of training to maximise staff competence; developing and implementing staff rotas ensuring that appropriate staff cover is available to Service Users.
- Successfully achieving the individual objectives set by the company.
- Accomplishing self-audits and proactively engaging in external compliance audits, enhancing current operations through continuous improvement.
- Supporting the service manager and Area manager to deal with complaints and safeguarding and carry out investigations.
Generic Duties:
- The maintenance of confidentiality of all information unless otherwise permitted by management.
- Full compliance with the company’s vision, values, policies and procedures, compliance with legislation and CQC Code of Conduct as reflected in company procedures and the SOP.
- Undergoing training and professional development as directed by the company.
- Working in a manner that promotes teamwork and a collegial environment.
- Active and positive promotion of the company’s image and brand.
- Other duties that may be assigned by management.
- Able to carry out on-call duties as rostered.
Qualifications:
- QCF L3 or equivalent in Health and Social Care (or working towards).
- Competence in the use of Microsoft Office and Internet applications.
- Strong English spoken, listening and written communication skills.
- Full driving licence and use of own car for general business use and to support Service Users.
Team Leader employer: Comfort Care Services Ltd
Contact Detail:
Comfort Care Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health sector and let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and mental health care. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for mental health! During interviews, share personal stories or experiences that highlight your commitment to supporting individuals with mental health conditions. This will help you stand out as a compassionate candidate.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, take a good look at the job description. We want to see that you understand what we're looking for in a Team Leader, so make sure you highlight your relevant experience and skills that match our needs.
Tailor Your CV and Cover Letter: Don’t just send us a generic CV! We love it when candidates personalise their applications. Use the language from the job description and show us how your background aligns with the responsibilities and values we hold dear at StudySmarter.
Showcase Your Compassion and Leadership Skills: As a Team Leader, your ability to lead with compassion is key. In your application, share specific examples of how you've supported teams or individuals in the past. We want to see your passion for delivering high-quality care shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Comfort Care Services Ltd
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Team Leader in this context. Familiarise yourself with the key aspects of supporting service users and liaising with stakeholders. This will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Compassion
As a Team Leader, compassion is crucial. Prepare examples from your past experiences where you've shown empathy and support to individuals, especially in challenging situations. This will highlight your suitability for leading a team that delivers high-quality care.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think of specific instances where you've successfully managed crises or conflicts, and be ready to discuss how you would approach similar situations in this role.
✨Engage in Two-Way Communication
During the interview, remember that communication is a two-way street. Prepare thoughtful questions about the company culture, team dynamics, and expectations. This not only shows your interest but also helps you gauge if the company aligns with your values.