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- Tasks: Lead a team to deliver top-notch person-centred care and support services.
- Company: A dedicated care organisation focused on positive outcomes for service users.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join a dynamic team with a focus on continuous improvement and service excellence.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: 1 year of management experience in a care setting and knowledge of CQC regulations.
The predicted salary is between 30000 - 40000 £ per year.
The following information provides an overview of the skills, qualities, and qualifications needed for this role. The Team Leader/Service Manager is responsible for delivering person‑centred care through the efficient management of a number of supported living services and the allocation of support assistants to them, ensuring compliance with company processes and procedures.
Basic Job Duties
- Provide leadership to the operations team to ensure that all our services and staff teams provide the right support which leads to positive outcomes for our service users.
- Identify and minimise any risks across operations; ensuring the highest priority is given to safeguarding our service users and ensuring they receive the highest standard of care and support.
- Ensure that the organisation is working in accordance with the CQC single assessment framework and in adherence with all regulatory requirements.
- Ensure that all services are audit ready and review any learning identified with a service improvement plan with clear timescales to be achieved.
- Ensure all our services meet the required standards of cleanliness, quality, security and safety for our service users.
- Proactively identify areas of service improvement across their area of responsibility.
Previous Experience
- Minimum 1 year’s experience at management level within a care setting.
- Must have experience in managing safeguarding matters.
- Ideally have knowledge and understanding of the current CQC regulations and standards, including the Single Assessment Framework.
Education
- Ideally achieved, in progress or willing to work towards Level 3 in health and social care.
Special Attributes / Skills Required
- Driving licence and use of own car.
- Data driven and outcome focused.
- Proficient in MS Office.
- Excellent verbal and written communication skills.
- Ability to communicate at all levels in the organisation and confident to liaise with external stakeholders.
- Able to work on own initiative, self‑motivated and able to motivate others.
Personal Qualities
- Confidence to influence at all levels of the organisation.
- Attention to detail, planning and organisational skills.
- Motivation and resilience.
Team Leader/Service Manager in Leeds employer: Comfort Care Services Ltd
Contact Detail:
Comfort Care Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader/Service Manager in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Team Leader/Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CQC regulations and person-centred care. We want you to be able to showcase your expertise and how you can lead a team to deliver top-notch support for service users.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and where you can make a real impact. Check out our website for opportunities that match your skills and passion for care management.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re the perfect fit for the Team Leader/Service Manager position.
We think you need these skills to ace Team Leader/Service Manager in Leeds
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams and delivered person-centred care in the past. Use specific examples to demonstrate your ability to lead and motivate others.
Know Your Regulations: Familiarise yourself with CQC regulations and standards before applying. We’re looking for someone who understands compliance and can ensure our services meet the required standards. Mention any relevant experience you have with safeguarding matters and regulatory requirements.
Be Data-Driven: Since we value a data-driven approach, include any experience you have with using data to improve service outcomes. Talk about how you've identified areas for improvement and implemented changes based on your findings. This will show us you're outcome-focused!
Tailor Your Application: Make sure your application is tailored to the role of Team Leader/Service Manager. Use the job description as a guide and align your skills and experiences with what we’re looking for. And remember, apply through our website for the best chance of success!
How to prepare for a job interview at Comfort Care Services Ltd
✨Know Your Stuff
Make sure you brush up on the CQC regulations and the Single Assessment Framework. Being able to discuss these in detail will show that you’re not just familiar with the basics, but that you truly understand how they impact service delivery.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your team or improved service outcomes. This will help demonstrate your ability to provide effective leadership in this role.
✨Be Ready to Discuss Risk Management
Since safeguarding is a top priority, be prepared to talk about how you've identified and minimised risks in previous roles. Share any strategies you've implemented to ensure the safety and well-being of service users.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the role requires liaising with various stakeholders, showcasing your excellent verbal and written communication skills during the interview will be crucial.