At a Glance
- Tasks: Lead a team to deliver top-notch person-centred care in supported living services.
- Company: A dedicated organisation focused on providing high-quality care and support.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Join us for a fulfilling career with opportunities for growth and impact.
- Why this job: Make a real difference in people's lives while leading a passionate team.
- Qualifications: 2+ years management experience in care, with knowledge of CQC regulations.
The predicted salary is between 30000 - 40000 € per year.
The Service Manager is responsible for delivering person centred care through the efficient management of a number of supported living services and the management of line managers and Support Assistants allocated to them, ensuring compliance with company processes and procedures.
Generic Duties
- Provide leadership to the operations management team to ensure that all our services and staff teams provide the right support which leads to positive outcomes for our service users.
- Identify and minimise any risks across operations; ensuring the highest priority is given to safeguarding our service users and ensuring they receive the highest standard of care and support.
- Ensure that the organisation is working in accordance with the CQC single assessment framework and in adherence with all regulatory requirements.
- Ensure that all services are audit ready and review any learning identified with a service improvement plan with clear timescales to be achieved.
- Ensure all our services meet the required standards of cleanliness, quality, security and safety for our service users.
- Proactively identify areas of service improvement across their area of responsibility.
- Actively engage in all matters relating to staff management and compliance, ensuring that the management team are appropriately supported on all staff related issues.
Qualifications
- Minimum 2 years’ experience at management level within a care setting.
- Must have experience in managing safeguarding matters.
- Knowledge and understanding of the current CQC regulations and standards, including the Single Assessment Framework.
- Relevant management qualification in health and social care - Level 3 or equivalent.
- Ideally working towards the completion of the Level 5 Leadership and Management qualification in Health and Social Care.
Special Attributes/Skills Required
- Competence in the use of Microsoft Office and Internet applications.
- Strong English spoken, listening, writing, communication and presentation skills.
- Strong administration skills.
- Full driving licence and use of own car for general business use and to support Service Users.
Service Manager/Team Lead in Leeds employer: Comfort Care Services Ltd
As a Service Manager/Team Lead, you will thrive in a supportive and dynamic work environment that prioritises person-centred care and employee development. Our organisation fosters a culture of collaboration and continuous improvement, offering comprehensive training and growth opportunities to enhance your leadership skills while ensuring compliance with the highest standards of care. Located in a vibrant community, we provide a fulfilling career path where your contributions directly impact the lives of our service users.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager/Team Lead in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of CQC regulations and person-centred care. We want you to showcase your expertise and passion for delivering high-quality support during those crucial conversations.
✨Tip Number 3
Don’t just apply anywhere; focus on organisations that align with your values and approach to care. When you find a place that resonates with you, tailor your pitch to highlight how your experience can help them achieve their goals.
✨Tip Number 4
Finally, make sure to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Service Manager/Team Lead in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience in care settings and any relevant qualifications to show us you’re the right fit for the Service Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about person-centred care. Share specific examples of how you've led teams or improved services in the past, so we can see your leadership style in action.
Showcase Your Compliance Knowledge:Since compliance with CQC regulations is key, make sure to mention your understanding of these standards. We want to know how you’ve ensured audit readiness and maintained high-quality care in your previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Comfort Care Services Ltd
✨Know Your Stuff
Make sure you brush up on the CQC regulations and the Single Assessment Framework. Being able to discuss these in detail will show that you’re not just familiar with the requirements but also committed to delivering high-quality care.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you’ve improved service delivery or managed safeguarding issues. This will demonstrate your capability to lead the operations management team effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to risk management and service improvement. Practise articulating your thought process and decision-making skills, as this will highlight your ability to handle real-life challenges.
✨Engage with Your Interviewers
Don’t forget that interviews are a two-way street! Prepare thoughtful questions about the company’s approach to staff management and service user support. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
