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- Tasks: Support care delivery, supervise workers, and assess individual service needs.
- Company: Join Comfort Call, part of CCH Group, a leading UK care provider.
- Benefits: Enjoy flexible hours, paid training, 28 days leave, and exclusive discounts.
- Why this job: Make a real difference in your community while growing in a supportive environment.
- Qualifications: No experience needed; just a passion for care and strong communication skills.
- Other info: Book interviews at your convenience and access progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
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Develop & grow with us as a Field Care Supervisor with Comfort Call (a part of CCH Group).
Make a difference to the lives of local people living in Newton Aycliffe and surrounding areas.
Bring your caring and compassionate attitude to our fantastic team.
As a Comfort Call, Field Care Supervisor, you’ll deliver award winning care to support our clients in their own homes to maintain their independence, dignity and self-worth. Every day is different!
Shifts available:Flexible hours that work for you
- Enhanced occupational maternity and adoption pay
- Enhanced occupational paternity pay entitlement
- Death in Service Payment
- Benefits and Well-being Platform
- 28 days annual leave (pro rata)
- Cycle to work scheme
- Refer a friend scheme – earn £300 per referral!
- Blue Light Card eligibility – exclusive staff discounts at big brands for you
- Flexible hours, part and full time available
- Local work and paid mileage
- Paid training – online and face to face
- Self-development – progression opportunities
- Access to our in-house app
- Work for the largest care company in the UK!
- No experience necessary
- Book an interview at a time and date to suit you!
Job Description
What you’ll do?
The role of the Field Care Supervisor is to support the delivery of the highest quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care workers. Working with care coordinators to support the planning of realistic, effective care worker rotas, with due regard for the particular needs of the individual and the particular skills and attributes of the worker. Carry out regular reviews of individual services, including repeated and renewed needs and risk assessments. Participate as required in multi-disciplinary review of service users’ needs. Shadow new care workers in the field to ensure their competence. Carry out the on-site observation and evaluation of care worker practice as part of routine supervision, in response to particular performance concerns, or as otherwise directed. Field Care Supervisors are expected to spend the majority of their working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work.
This is a great chance to be part of one of the UK’s most exciting business’s within Domiciliary Care, who are going from strength to strength focusing on their growth and quality of care.
Qualifications
What You’ll Bring?
We’re looking for a Field Care Supervisor with a strong understanding of high-quality care and a passion for supporting both service users and care teams. You’ll need:
A solid understanding of care principles – ensuring the highest standards of support.
Knowledge of statutory and regulatory requirements related to our services.
Experience with service user needs relevant to the local area.
An understanding of health & safety, risk assessment, and management in the care sector.
Strong communication skills – able to follow instructions and work effectively with others.
A commitment to equality and inclusion in all aspects of care.
Good interpersonal skills to build strong relationships with care workers and service users.
A full driving licence and access to your own vehicle – as this role requires travel in the community.
If you have the skills and dedication to make a real impact, we’d love to hear from you!
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Field Care Supervisor employer: Comfort Call Limited
Contact Detail:
Comfort Call Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Care Supervisor
✨Tip Number 1
Familiarise yourself with the local community and its specific care needs. Understanding the demographics and challenges faced by service users in Newton Aycliffe will help you demonstrate your commitment to providing tailored support during interviews.
✨Tip Number 2
Network with current or former employees of Comfort Call. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage to align your approach and answers during the interview process.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've demonstrated strong communication and leadership skills. As a Field Care Supervisor, you'll need to effectively manage care workers and communicate with service users, so having examples ready will showcase your suitability for the role.
✨Tip Number 4
Highlight your understanding of health and safety regulations relevant to the care sector. Being knowledgeable about these aspects will not only show your expertise but also your commitment to maintaining high standards of care, which is crucial for this position.
We think you need these skills to ace Field Care Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Field Care Supervisor. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in care and supervision. Emphasise your understanding of care principles, communication skills, and any previous roles that demonstrate your ability to support both service users and care teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for care work and your commitment to high-quality service. Use specific examples from your past experiences to illustrate how you meet the qualifications listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Comfort Call Limited
✨Show Your Passion for Care
Make sure to express your genuine passion for providing high-quality care. Share personal experiences or motivations that led you to pursue a role in the care sector, as this will resonate with the interviewers.
✨Demonstrate Knowledge of Care Principles
Be prepared to discuss your understanding of care principles and statutory requirements. Familiarise yourself with relevant regulations and be ready to explain how you would ensure compliance in your role.
✨Highlight Communication Skills
Strong communication is key in this role. Provide examples of how you've effectively communicated with team members or service users in the past, showcasing your ability to build relationships and follow instructions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle real-life situations in care. Think of examples where you've successfully managed challenges or supported others in a care setting.
