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- Tasks: Support quality care services and enhance the well-being of individuals in West Yorkshire.
- Company: CCH Group, the largest care provider in the UK with a supportive community.
- Benefits: Competitive pay, mileage allowance, and opportunities for professional development.
- Why this job: Make a real difference in people's lives while working in a caring environment.
- Qualifications: Experience in care assessments and a passion for supporting individuals.
- Other info: Join a dynamic team dedicated to raising standards in care since 2009.
The predicted salary is between 36000 - 60000 £ per year.
At CCH Group, we are more than just a care provider. We are a supportive community with a proud history of raising standards in care since 2009. Today, we are the largest care company in the United Kingdom, with more than 260 locations and 14,000 care professionals delivering 1.5 million hours of care every month.
Location: West Yorkshire (Huddersfield, Kirklees, Bradford)
Pay Rate: £13.10 plus mileage.
Hours: Full Time
Comfort Call (CCH Group) is in search of a caring and empathetic Quality Officer to provide dedicated support to the local people of West Yorkshire. As a Quality Officer you will support the delivery of the highest quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care professionals.
Your responsibilities will include:
- Planning: Working with Care Coordinators to support the planning of realistic, effective care worker rotas, with due regard for the particular needs of the individual and the particular skills and attributes of the worker.
- Reviews: Carrying out regular reviews of individual services, including repeated and renewed needs and risk assessments.
- Participate: Participate as required in multi-disciplinary review of service users’ needs.
- Shadow: Shadow new care workers in the field to ensure their competence.
- Observation: Carry out the on-site observation and evaluation of care worker practice as part of routine supervision, in response to particular performance concerns, or as otherwise directed.
The successful Quality Officer will be expected to spend the majority of their working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work. If you’re ready to embark on a rewarding journey where every interaction counts, join us in creating a warm and supportive environment with our clients.
Qualifications:
- Experience in carrying out initial risk and needs assessments in respect of individual service users, either in the service user’s home or, where required, in other settings such as hospitals or residential/nursing homes.
- Experience of working in partnership with service users, their family, carers, advocates, healthcare professionals and others to ensure the seamless delivery of holistic packages of individual care support.
- Demonstrates a sincere interest in working with our specific client group.
- Successfully passed DBS screening.
- Patience, compassion & a positive attitude at all times.
- Demonstrate eagerness to engage in vocational training programs, continually enhancing skills and knowledge.
- Display initiative and autonomy.
Quality Officer in Bradford employer: Comfort Call Limited
Contact Detail:
Comfort Call Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Officer in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those already working at CCH Group. A friendly chat can open doors and give you insider info on what they’re looking for in a Quality Officer.
✨Tip Number 2
Prepare for your interview by brushing up on your knowledge of care standards and practices. We want to see your passion for quality care, so think about how you can demonstrate your experience with assessments and reviews during the chat.
✨Tip Number 3
Showcase your soft skills! As a Quality Officer, empathy and communication are key. Be ready to share examples of how you've worked with service users and their families to create tailored care plans.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our supportive community at CCH Group.
We think you need these skills to ace Quality Officer in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Officer role. Highlight your experience with risk assessments and working with service users, as these are key aspects of the job. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for care and how you can contribute to our supportive community. Be genuine and let us know why you’re excited about this opportunity at CCH Group.
Showcase Relevant Experience: When filling out your application, make sure to showcase any relevant experience you have in care settings. Whether it’s shadowing new workers or conducting reviews, we want to see how you’ve made a difference in previous roles.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Comfort Call Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Quality Officer and the specific responsibilities outlined in the job description. Familiarise yourself with CCH Group's values and their approach to care. This will help you demonstrate your genuine interest and how your experience aligns with their mission.
✨Showcase Your Experience
Prepare examples from your past work that highlight your skills in risk assessments, working with service users, and collaborating with healthcare professionals. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see your capabilities in action.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, or how they measure the quality of care. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the company.
✨Be Yourself
CCH Group is looking for someone who embodies patience, compassion, and a positive attitude. Let your personality shine through during the interview. Share your passion for care and how you connect with individuals, as this will resonate well with the interviewers and reflect the supportive community they strive to maintain.
