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- Tasks: Join our CRM team to create engaging campaigns and enhance customer experiences.
- Company: ComeOn, a vibrant and innovative gaming company with a hybrid work model.
- Benefits: Competitive salary, hybrid work options, health insurance, gym membership, and fun team events.
- Why this job: Make an impact in the gaming industry while working in a dynamic, social environment.
- Qualifications: Strong English skills, marketing mindset, and passion for sports or gaming.
- Other info: Enjoy up to 40 remote workdays a year and a supportive team culture.
The predicted salary is between 36000 - 60000 £ per year.
Are you a hands-on marketing person who loves turning strategy into action? We are looking for a CRM Executive to our CRM team, supporting other executives and the Manager in delivering seamless, personalized customer experiences that drive engagement and loyalty. This is a key role within the CRM team where you would be responsible for the day-to-day execution of operational tasks as planned and agreed together with the CRM Manager, according to the brand vision and strategy. You will also be assisting with creating the monthly CRM campaign plan as well as following up on campaign results. As a real doer, in this role, you will be writing copy, requesting creatives, ensuring the content of the market's sites are up-to-date as well as executing and delivering customer communications through all targeted marketing channels (primarily email, push, inbox & pop-up). Following the brand values, tone of voice and long-term strategy in all communication is of the essence in this role.
Responsibilities
- Assist in planning and executing monthly CRM campaigns, working closely with the CRM Manager and BI team to track and analyse results.
- Coordinate campaign briefs and requests across internal teams and central operations to ensure timely delivery.
- Create and publish engaging copy for emails, banners, onsite content, and promotions, always aligned with the brand's tone of voice.
- Manage and update website content, campaign pages, and promotional resources using internal and third-party platforms.
- Execute multi-channel customer communications, including email, SMS, inbox, and pop-ups, ensuring accuracy and timely delivery.
- Support automated lifecycle activities and campaign planning, establishing clear communication with central teams for smooth campaign execution.
Qualifications
- Native-level proficiency in written and spoken English.
- Have a marketing mindset with strong analytical and data-driven skills.
- Are methodical, structured, and detail-oriented.
- Thrive in a social, multi-cultural team environment.
- Are passionate about sports, casino, live casino, or other gaming experiences.
- Possess strong knowledge of Ontario and US sports, including major local and national leagues (e.g., NHL, NBA, CFL, NFL, MLB).
- Have experience in the gaming industry – a plus, but not mandatory.
Benefits
- A competitive remuneration package including a company bonus scheme!
- Fantastic quarterly team events and weekly company events.
- A one-time Hybrid Allowance of €250 to help you set up a comfortable workstation at home (we're truly Hybrid!).
- On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere.
- A comprehensive, private Health Insurance.
- A gym membership.
- Lunch on Mondays and Wednesdays, plus breakfast on Tuesdays.
Ontario CRM Executive in Westminster employer: ComeOn Group
Contact Detail:
ComeOn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ontario CRM Executive in Westminster
✨Tip Number 1
Get to know the company inside out! Research their CRM strategies, recent campaigns, and brand values. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common CRM-related questions. Think about how your skills align with their needs, especially around campaign execution and customer engagement. We want to see you shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Ontario CRM Executive in Westminster
Some tips for your application 🫡
Show Your Marketing Passion: When you're writing your application, let your love for marketing shine through! We want to see how you turn strategy into action, so share examples of your past experiences that highlight your hands-on approach.
Be Detail-Oriented: As a CRM Executive, attention to detail is key. Make sure your application is free from typos and errors. We appreciate a well-structured application that reflects your methodical nature and strong analytical skills.
Align with Our Brand Voice: In your written application, try to mirror our brand's tone of voice. This shows us that you understand the importance of communication style in delivering personalized customer experiences. It’s all about making that connection!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at ComeOn Group
✨Know Your CRM Inside Out
Before the interview, make sure you understand the basics of CRM systems and how they drive customer engagement. Familiarise yourself with common tools and platforms used in the industry, as well as any specific ones mentioned in the job description.
✨Showcase Your Copywriting Skills
Since you'll be writing copy for various channels, prepare a few examples of your previous work. Bring along snippets of engaging emails or promotional content you've created, and be ready to discuss your thought process behind them.
✨Be Data-Driven
The role requires strong analytical skills, so come prepared with examples of how you've used data to inform your marketing strategies. Discuss any metrics you've tracked in past campaigns and how they influenced your decisions.
✨Demonstrate Your Passion for Sports and Gaming
As this position is linked to sports and gaming, show your enthusiasm for these areas during the interview. Share your knowledge about local leagues and any relevant experiences that connect you to the industry, making it clear why you're excited about this role.
