At a Glance
- Tasks: Own the CRM product roadmap and enhance customer communications for a seamless user experience.
- Company: Join ComeOn, a global iGaming leader with a diverse and innovative team.
- Benefits: Competitive salary, bonus scheme, hybrid work, and up to 40 remote days per year.
- Other info: Enjoy fantastic team events and a supportive, multicultural work environment.
- Why this job: Make a real impact in the exciting world of iGaming and CRM automation.
- Qualifications: 3+ years in Product Ownership, strong UX understanding, and excellent communication skills.
The predicted salary is between 50000 - 60000 £ per year.
Are you a data-driven Product Owner with a passion for CRM automation and MarTech? As part of our Player Experience Product Area, you will own your domain.
Location: St Julian's, Malta
Responsibilities:
- Take full ownership of the CRM’s quarterly product roadmap, setting clear priorities and driving maximum value for the business, ensuring alignment with regulatory requirements and global best practices.
- Work closely with your dedicated cross-functional development team to drive the evolutions of your domain to improve customer communications and deliver a seamless and hassle-free user experience (UX).
- Define and document high-quality User Stories and Acceptance Criteria in collaboration with stakeholders and the Design team.
- Actively participate in ceremonies and work closely with your squad and other departments to refine processes.
- Stay ahead of market trends by analysing quantitative and qualitative user data to validate your product strategy.
- Partner with other Product Owners and internal departments to align on a unified company vision and project goals.
- Provide regular updates on the product roadmap, lead demo/feedback sessions, and manage delivery expectations across the organization.
- Map the CRM player journey and on-site communications in collaboration with stakeholders and your squad, to elevate the overall player experience.
About you:
- Minimum of 3 years of Product Ownership experience, ideally within B2C customer-facing products.
- Solid grasp of UX and a track record of managing CRM platforms across diverse markets or industries.
- Speak and write fluently in English and thrive in international, multicultural environments.
- Able to bridge the gap between technical squads and business stakeholders with ease and excellent presentation skills.
- Possess a solution-focused mindset and rely on quantitative and qualitative data to make informed decisions and drive product value.
- Previous experience in Online Betting/iGaming and hands‑on familiarity with Xtremepush would be an advantage.
- Technical understanding to speak the language of developers and navigate complex integrations comfortably would be an advantage.
So what can you expect from ComeOn as a place of work?
- A competitive remuneration package inc. a company bonus scheme!
- Fantastic quarterly team events and weekly company events.
- A one‑time bonus to help you set up a comfortable workstation at home (we’re truly Hybrid!).
- On top of our Hybrid work arrangement, up to 40 days a year to work fully remote from anywhere.
A Bit About ComeOn Group
We’re a global iGaming business, home to a portfolio of exciting casino and sportsbook brands across various international markets. With 500+ talented employees across 7 locations, we’re committed to creating safe, innovative, and fun experiences for our players. We’re proud to be a diverse team and an equal opportunity employer. All applications are considered fairly and with respect.
CRM Product Owner (1 Year Maternity Cover) in London employer: ComeOn Group
ComeOn Group is an exceptional employer, offering a dynamic work environment in the vibrant location of St Julian's, Malta. With a strong focus on employee growth and a commitment to diversity, we provide competitive remuneration packages, generous remote working options, and engaging team events that foster collaboration and innovation. Join us to be part of a global iGaming business where your contributions directly enhance player experiences and where your career can thrive.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Product Owner (1 Year Maternity Cover) in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their CRM strategies and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice your pitch! Be clear about your achievements and how they relate to the role of a CRM Product Owner. Use specific examples that highlight your data-driven approach and ability to enhance user experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at ComeOn!
We think you need these skills to ace CRM Product Owner (1 Year Maternity Cover) in London
Some tips for your application 🫡
Show Your Passion for CRM:When writing your application, let us see your enthusiasm for CRM automation and MarTech. Share specific examples of how you've driven product value in your previous roles, especially in B2C environments.
Be Data-Driven:We love a good data story! Highlight your experience with analysing user data to inform product strategies. Mention any tools or methodologies you’ve used to validate your decisions and improve user experiences.
Craft Clear User Stories:Since you'll be defining User Stories and Acceptance Criteria, give us a taste of your writing skills. Include a brief example of a User Story you've crafted in the past, showcasing your ability to collaborate with stakeholders.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at ComeOn Group
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the CRM product and its roadmap. Familiarise yourself with the latest trends in MarTech and how they can impact customer experience. This will help you speak confidently about your vision for the product.
✨Showcase Your Data Skills
As a data-driven Product Owner, be prepared to discuss how you've used quantitative and qualitative data in past roles. Bring examples of how your decisions have positively impacted user experience and product value. This will demonstrate your analytical mindset.
✨Collaborate Like a Pro
Highlight your experience working with cross-functional teams. Be ready to share specific instances where you’ve successfully collaborated with developers, designers, and stakeholders. This shows that you can bridge the gap between technical and business needs effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to prioritise tasks. Think of scenarios where you had to manage competing priorities or navigate complex integrations. Practising these responses will help you articulate your thought process clearly during the interview.
