At a Glance
- Tasks: Own the CRM product roadmap and enhance customer communications.
- Company: Join a diverse team in a leading online betting company.
- Benefits: Competitive salary, hybrid work model, health insurance, and fun team events.
- Other info: Flexible remote work options and a supportive, multicultural environment.
- Why this job: Make a real impact on player experience with innovative CRM solutions.
- Qualifications: 3+ years in Product Ownership, strong UX understanding, and data-driven mindset.
The predicted salary is between 50000 - 60000 € per year.
Are you a data-driven Product Owner with a passion for CRM automation and MarTech? As part of our Player Experience Product Area, you will own your domain.
Responsibilities
- Take full ownership of the CRM's quarterly product roadmap, setting clear priorities and driving maximum value for the business, ensuring alignment with regulatory requirements and global best practices.
- Work closely with your dedicated cross-functional development team to drive the evolutions of your domain to improve customer communications and deliver a seamless and hassle-free user experience (UX).
- Define and document high-quality User Stories and Acceptance Criteria in collaboration with stakeholders and the Design team.
- Actively participate in ceremonies and work closely with your squad and other departments to refine processes.
- Stay ahead of market trends by analysing quantitative and qualitative user data to validate your product strategy.
- Partner with other Product Owners and internal departments to align on a unified company vision and project goals.
- Provide regular updates on the product roadmap, lead demo/feedback sessions, and manage delivery expectations across the organization.
- Map the CRM player journey and on-site communications in collaboration with stakeholders and your squad, to elevate the overall player experience.
About you
- Minimum of 3 years of Product Ownership experience, ideally within B2C customer-facing products.
- Solid grasp of UX and a track record of managing CRM platforms across diverse markets or industries.
- Speak and write fluently in English and thrive in international, multicultural environments.
- Able to bridge the gap between technical squads and business stakeholders with ease and excellent presentation skills.
- Possess a solution-focused mindset and rely on quantitative and qualitative data to make informed decisions and drive product value.
- Previous experience in Online Betting/Igaming and hands-on familiarity with Xtremepush would be an advantage.
- Technical understanding to speak the language of developers and navigate complex integrations comfortably would be an advantage.
What's In It for You?
- Competitive salary + bonus scheme
- Hybrid working model with flexibility between home and office
- One-time bonus to help you set up your home workspace (we are truly hybrid)
- Work remotely for up to 40 days per year from anywhere in the world
- Private health insurance and a flexible wellbeing allowance for initiatives that support your wellbeing.
- Complimentary lunch on select days, as well as great in-office events happening throughout the week.
- Fun quarterly team events and social gatherings
We’re proud to be a diverse team and an equal opportunity employer. All applications are considered fairly and with respect.
CRM Product Owner (1 Year Maternity Cover) employer: ComeOn Group
Join a dynamic and innovative team as a CRM Product Owner, where your expertise in CRM automation and MarTech will be valued and nurtured. With a competitive salary, hybrid working model, and a strong focus on employee wellbeing, you'll thrive in a supportive environment that encourages professional growth and collaboration. Enjoy unique perks like remote work flexibility and engaging team events, all while contributing to an inclusive culture that celebrates diversity.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Product Owner (1 Year Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you’re genuinely interested in the role and how you can contribute to the CRM landscape.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the job description. We want to hear how you can drive value and improve user experience.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you note can keep you top of mind and show us your enthusiasm for the position.
We think you need these skills to ace CRM Product Owner (1 Year Maternity Cover)
Some tips for your application 🫡
Show Your Passion for CRM:When you're writing your application, let your enthusiasm for CRM automation and MarTech shine through. We want to see how your experience aligns with our mission and how you can bring value to the Player Experience Product Area.
Be Data-Driven:Since we're all about data at StudySmarter, make sure to highlight your experience with quantitative and qualitative analysis. Share specific examples of how you've used data to inform your product strategies and improve user experiences.
Craft Clear User Stories:As a Product Owner, you'll need to define high-quality User Stories. In your application, demonstrate your ability to document clear and concise stories that reflect stakeholder needs. This will show us you understand the importance of collaboration and communication.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to be part of our team!
How to prepare for a job interview at ComeOn Group
✨Know Your CRM Inside Out
Before the interview, make sure you’re well-versed in the CRM platforms relevant to the role. Brush up on your knowledge of automation tools and MarTech trends. This will not only show your passion but also demonstrate that you can hit the ground running.
✨Prepare User Stories and Acceptance Criteria
Since you'll be defining high-quality User Stories, come prepared with examples from your past experience. Think about how you collaborated with stakeholders and the Design team to create effective criteria. This will highlight your ability to bridge gaps between technical and business needs.
✨Showcase Your Data-Driven Mindset
Be ready to discuss how you've used quantitative and qualitative data to inform your product strategies. Bring specific examples of how your decisions have positively impacted user experience or product value. This will resonate well with their focus on data-driven decision-making.
✨Engage with Cross-Functional Teams
Highlight your experience working with cross-functional teams. Share stories about how you’ve refined processes and improved communication across departments. This will demonstrate your collaborative spirit and ability to align with a unified company vision.
