At a Glance
- Tasks: Join our front office team to assist with customer interactions and manage financial filings.
- Company: Dynamic FinTech SaaS company in London, serving over 20,000 small businesses.
- Benefits: Competitive salary, 22 days annual leave, birthday day off, and remote Fridays.
- Other info: Collaborative culture with opportunities for career development and training.
- Why this job: Gain hands-on experience in accounting while working in a supportive and innovative environment.
- Qualifications: Recent graduate or 1-2 years experience in accounting or tech; strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Easy Digital is a dynamic FinTech SaaS company based in the City of London, serving over 20,000+ small and micro UK businesses. With a solid roadmap and technology at our core, we have ambitious plans for the next five years. Our experienced founders foster a great social working environment and a focus on continual delivery. We are passionate about delivering creative, high-quality software and providing fantastic customer service.
The suitable individual will be part of the front office team whose responsibilities involve ensuring that all contacts with customers are dealt with in a timely and professional manner.
- Prepare accounts and CT600s for assigned managed filings ensuring all filing deadlines are met.
- Complete all checks for company incorporations.
- Help with the testing of new and existing products recording all findings.
- Research and write knowledge base articles.
Help Desk
- Ensure that all customer contact via online chat, phone, email and colab are dealt with in a timely and professional manner – instant response for online chat/phone and within 2 hours for email.
- Assess each customer’s question, ensuring concise and clear responses.
- Ensure that AML regulations are adhered to when processing Companies for Incorporation.
- Help with the scanning, categorisation, distribution and notification to customers for incoming mail.
- Collection of post from post area on a regular basis (minimum) twice per week, scan (checking correct packages have been paid for) and distribution to relevant customers.
Managed Filings
- Communicate with all assigned managed filing customers in a timely and professional manner.
- Keep customers updated about progress of managed filing completion aiming to complete each case within 48 hours.
- Complete managed filings in both FRS105 accurately and in a timely manner meeting our SLA of 48 turnaround for 95% of Managed Filings.
- Be responsible for all Small Managed Filing (FRS102) completing accurately and in a timely manner meeting our SLA of 48 turnaround for 95% of Managed Filings.
- Prepare SA100 returns for assigned managed filing customers.
- Ensure that all Managed Filings are completed in a timely fashion adhering to our guideline of completion within 48 hrs of all information being supplied.
- Ensure that Managed filing work flows are kept to and non-responsive customer cases are closed.
- Ensure all notes are kept up to date for each case with details of follow ups and issues related to the case.
Knowledge Base Articles
- Research and complete 2 articles per month from the knowledge base directory, ensuring that the information is technically correct, written for the use of our customers and meets the SEO (search engine optimisation) requirements.
Product Maintenance
- Raise JIRAs and document fully any issues that you find through testing or with communications with customers, to help ensure our software’s integrity.
- Work across multiple different teams in assisting with preparing test cases for new and existing software releases.
- Carry out user acceptance testing (UAT) as new and additional functionality is added to software.
General Admin
- Proactively get involved in and collaborate in bi-weekly team meetings.
- Complete additional tasks as and when required.
Essential Skills / Qualifications
- The ideal candidate will either be a recent graduate with a degree in business, accounting & finance or another related field, or a driven professional with 1–2 years of experience working within the accounting or software/technology space.
- The ideal candidate will demonstrate a strong willingness to learn, maintain a positive attitude, and thrive as part of a team.
- They will also possess strong written and verbal communication skills, enabling them to collaborate effectively and contribute to a dynamic working environment.
Nice to have
- Comfortable working with financial data.
- Proactive attitude towards learning new tools and tech.
- Professional demeanour with a customer‑focused approach.
- Strong ability to manage multiple tasks and projects at the same time.
- Quickly builds a strong understanding of the company’s products, processes and systems.
- Learns new tools and workflows efficiently while maintaining accuracy.
- Takes initiative and consistently delivers high-quality work.
- Demonstrates strong customer service skills and builds positive customer relationships.
What We Offer
- Offering a competitive salary.
- 22 days annual leave per annum plus bank holidays.
- An additional birthday day off.
- Working schedule includes Monday to Friday from 8:30am to 5:30pm with Fridays working from home.
- Career development: We invest in training and growth opportunities to help you achieve your full potential.
- Positive work culture: A supportive, welcoming environment built on trust and collaboration.
Assistant Accountant employer: Comdal Limited
Easy Digital is an exceptional employer, offering a vibrant work culture in the heart of London that prioritises collaboration and professional growth. With a commitment to employee development through training opportunities and a supportive environment, we ensure our team thrives while delivering high-quality software solutions to over 20,000 small businesses. Enjoy competitive benefits, including generous annual leave and a flexible working schedule, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Accountant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Easy Digital and its products. Show us that you’re genuinely interested in what we do and how you can contribute to our mission of delivering high-quality software.
✨Tip Number 3
Practice your responses to common interview questions. We want to see your personality shine through, so be ready to share your experiences and how they relate to the Assistant Accountant role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Assistant Accountant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Accountant role. Highlight relevant experience and skills that match the job description, like your ability to manage financial data and communicate effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for the role and the company. Mention how your background in accounting or finance makes you a great fit for Easy Digital.
Showcase Your Communication Skills:Since this role involves a lot of customer interaction, emphasise your strong written and verbal communication skills. Give examples of how you've successfully handled customer queries in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates!
How to prepare for a job interview at Comdal Limited
✨Know Your Numbers
As an Assistant Accountant, it's crucial to brush up on your financial knowledge. Familiarise yourself with key accounting principles and the specific software tools mentioned in the job description. This will not only help you answer technical questions but also show your enthusiasm for the role.
✨Customer Service Mindset
Since the role involves direct customer interaction, prepare examples of how you've handled customer queries or complaints in the past. Highlight your ability to communicate clearly and professionally, as this is essential for maintaining the company's high standards of customer service.
✨Show Your Team Spirit
Easy Digital values collaboration, so be ready to discuss your experiences working in teams. Share instances where you contributed to team projects or helped colleagues, demonstrating your proactive attitude and willingness to learn from others.
✨Research and Write
The job requires writing knowledge base articles, so practice summarising complex information clearly and concisely. Bring a sample of your writing if possible, or prepare to discuss how you would approach creating content that meets both technical accuracy and SEO requirements.
